Eye Care Liaison Officer - Newcastle Upon Tyne
Eye Care Liaison Officer - Newcastle Upon Tyne

Eye Care Liaison Officer - Newcastle Upon Tyne

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide emotional support and guidance to individuals affected by sight loss.
  • Company: Join RNIB, a leading charity dedicated to supporting those with sight loss.
  • Benefits: Make a real difference while gaining valuable experience in a rewarding role.
  • Why this job: Empower people to maintain independence and change perceptions around sight loss.
  • Qualifications: Experience in delivering information services and excellent communication skills required.
  • Other info: Dynamic role with opportunities to work in various hospital locations.

The predicted salary is between 36000 - 60000 £ per year.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK. RNIB is leading the creation of a world where there are no barriers for people with sight loss.

One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

RNIB is pleased to announce this exciting opportunity to join our Eye Care Support Service at the Royal Victoria Infirmary - Newcastle upon Tyne. This is a rewarding role providing the right individual the opportunity to make a difference every day working with people affected by sight loss.

You will provide critical emotional support, information and guidance face to face within a hospital setting, remotely via digital platforms and in community locations, as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

Admin tasks are a large part of this role; you will create and input accurate patient records into a variety of databases and use Microsoft 365 each day.

Main duties of the job:

  • You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships.
  • Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.
  • You will have the ability to work in different hospital locations as required.
  • You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems.
  • Impeccable record keeping skills are also key to this role.

As an RNIB ECLO, you will also complete the RNIB training.

Eye Care Liaison Officer - Newcastle Upon Tyne employer: RNIB

At the Royal National Institute of Blind People (RNIB), we pride ourselves on being a leading charity dedicated to supporting individuals affected by sight loss. Our Newcastle Upon Tyne location offers a collaborative and inclusive work culture, where employees are empowered to make a meaningful impact in the community. With opportunities for professional growth and development, along with a commitment to employee well-being, RNIB is an exceptional employer for those seeking a rewarding career in the charitable sector.
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Contact Detail:

RNIB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Eye Care Liaison Officer - Newcastle Upon Tyne

✨Tip Number 1

Network like a pro! Reach out to people in the eye care sector, especially those connected to RNIB. Attend events or webinars where you can meet potential colleagues and learn more about the role.

✨Tip Number 2

Practice your pitch! Be ready to explain why you're passionate about supporting people with sight loss. Share personal stories or experiences that highlight your commitment to making a difference.

✨Tip Number 3

Show off your skills! Prepare examples of how you've successfully communicated and built relationships in previous roles. This will help demonstrate your fit for the Eye Care Liaison Officer position.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining RNIB and making an impact in the community.

We think you need these skills to ace Eye Care Liaison Officer - Newcastle Upon Tyne

Emotional Support
Information and Guidance
Communication Skills
Relationship Building
Organisational Skills
IT Proficiency
Record Keeping
Problem-Solving Skills
Independence Support
Experience in Advice Services
Adaptability
Initiative

Some tips for your application 🫡

Show Your Passion for Sight Loss Support: When writing your application, let your passion for supporting those affected by sight loss shine through. Share any personal experiences or motivations that drive you to make a difference in this field.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Eye Care Liaison Officer. Use keywords from the job description to demonstrate that you understand what RNIB is looking for.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. This will help us easily see your qualifications and how you can contribute to our mission at RNIB.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at RNIB

✨Know Your Stuff

Make sure you understand RNIB's mission and the role of an Eye Care Liaison Officer. Familiarise yourself with the challenges faced by people with sight loss and think about how you can contribute to changing perceptions and behaviours.

✨Showcase Your Skills

Prepare examples that highlight your communication and relationship-building skills. Think of specific instances where you've successfully supported individuals or worked collaboratively with teams, especially in a healthcare or community setting.

✨Be Ready for Scenarios

Expect scenario-based questions during the interview. Practice how you would handle different situations involving patients, clinicians, and cross-sector partners. This will demonstrate your problem-solving abilities and emotional intelligence.

✨Get Tech-Savvy

Since you'll be using Microsoft 365 and various databases, brush up on your IT skills. Be prepared to discuss your experience with record-keeping and any relevant software, as this is crucial for maintaining accurate patient records.

Eye Care Liaison Officer - Newcastle Upon Tyne
RNIB

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