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- Tasks: Provide first and second line IT support remotely and on-site.
- Company: Leading technology solutions provider in the UK with a collaborative culture.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and enhance your tech skills while helping clients directly.
- Qualifications: Strong knowledge of Windows OS, Microsoft 365, networking, and troubleshooting skills.
- Other info: Valid Driving Licence required for client site visits.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology solutions provider in the United Kingdom is seeking an IT Service Desk Engineer to provide first and second line support to clients remotely, alongside on-site visits in the Twyford area.
The ideal candidate will have strong knowledge of Windows OS, Microsoft 365, networking, and excellent troubleshooting skills. A valid Driving Licence is necessary for client site visits.
This role offers an opportunity to work within a collaborative remote team while maintaining productivity and communication.
Remote IT Service Desk Engineer — Onsite Client Visits in Twyford employer: RMT Accountants & Business Advisors Ltd
Contact Detail:
RMT Accountants & Business Advisors Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote IT Service Desk Engineer — Onsite Client Visits in Twyford
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your troubleshooting prowess. Prepare some real-life examples of how you've solved tech issues in the past – it’ll make you stand out!
✨Tip Number 3
Don’t forget to research the company! Knowing their products and services inside out will help you tailor your answers during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process. Plus, it’s a great way to show your enthusiasm for joining our awesome team!
We think you need these skills to ace Remote IT Service Desk Engineer — Onsite Client Visits in Twyford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows OS, Microsoft 365, and networking. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the IT Service Desk Engineer role and how your previous experiences make you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves remote support and on-site visits, we need to see that you can communicate effectively. Use clear language in your application and give examples of how you've successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our collaborative team!
How to prepare for a job interview at RMT Accountants & Business Advisors Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Microsoft 365, and networking. Be ready to discuss specific troubleshooting scenarios you've encountered in the past. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Demonstrate Your Communication Skills
Since this role involves remote support and client visits, practice explaining technical concepts in simple terms. You might be asked how you would communicate a solution to a non-technical client, so think about examples where you've done this successfully.
✨Prepare for On-Site Scenarios
Given that the job requires onsite client visits, be prepared to discuss how you would handle situations in person. Think about your approach to customer service and how you would ensure a positive experience for clients during these visits.
✨Show Your Team Spirit
This role is part of a collaborative remote team, so be ready to talk about your experiences working in teams. Share examples of how you’ve contributed to team success and maintained productivity while working remotely.
