Sumer is seeking an experienced IT Service Desk Engineer to join our Operations - IT team in Newcastle-upon-Tyne. You will be the first point of contact for technical support across our nationwide client base, handling first and second line requests, and coordinating with the Managed Service team.
You'll troubleshoot hardware, software and network issues, manage user accounts in Microsoft 365 and Active Directory, and assist with IT projects while maintaining SLAs.
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IT Service Desk Engineer - Field & Remote Support in Newcastle upon Tyne employer: RMT Accountants & Business Advisors Ltd
Sumer Group is an excellent employer that fosters a collaborative and innovative work culture in the vibrant city of Newcastle upon Tyne. With a strong focus on employee growth, we offer continuous learning opportunities and the chance to work on cutting-edge Microsoft 365 technologies, ensuring that our team members are well-equipped to lead impactful cloud transformations. Join us to be part of a supportive environment where your contributions are valued and your career can thrive.
Contact Details:
RMT Accountants & Business Advisors Ltd Recruitment Team
