At a Glance
- Tasks: Lead Microsoft 365 migration projects and support clients with innovative IT solutions.
- Company: Join RMT Technology, part of Sumer Group, championing local businesses.
- Benefits: Inclusive culture, career growth, and support for your unique journey.
- Other info: Diverse teams are our strength; we celebrate differences and value everyone.
- Why this job: Make a real impact with cutting-edge cloud technologies in a collaborative environment.
- Qualifications: 3+ years in Microsoft 365 administration and strong problem-solving skills.
The predicted salary is between 54000 - 66000 £ per year.
Description
In 2023, RMT became part of Sumer Group - a collaboration of renowned regional accountancy practices with a shared vision to champion local small to medium-sized enterprises.
RMT Technology delivers innovative IT solutions that keep businesses running smoothly, securely, and efficiently.
Department
Operations - IT
Location
- Newcastle-upon-Tyne
- Description
In 2023, RMT became part of Sumer Group - a collaboration of renowned regional accountancy practices with a shared vision to champion local small to medium-sized enterprises.
RMT Technology delivers innovative IT solutions that keep businesses running smoothly, securely, and efficiently.
By bringing together the best in advisory & business services, Sumer Group retains the value that community-based practices offer and combines this with the scale, breadth of expertise and technologies that only a national organisation can muster.
Through our unique approach, we believe we can make a real positive impact and achieve growth for our company, our colleagues and our clients.
Together, we are about doing the right things, putting people first and delivering the best possible services to those who sit at the heart of our economy and communities.
RMT Technology is seeking an experienced Microsoft 365 Engineer to join our growing Technical Services team.
The successful candidate will be initially responsible for planning, delivering and supporting Microsoft 365 migration projects for clients across a range of sectors.
Working alongside Infrastructure Engineers, Project Managers and customer stakeholders, the role will involve the migration of Microsoft 365 services including Exchange Online, Share Point Online, One Drive, Microsoft Teams and Entra ID.
This position combines technical project delivery, customer consultancy and hands-on implementation, providing an excellent opportunity for an experienced Microsoft 365 professional to work with modern cloud technologies and contribute to business transformation projects.
Key Responsibilities
- Microsoft 365 Migration Delivery
- Lead and execute Microsoft 365 migration projects.
- Perform tenant discovery, assessment and readiness activities.
- Support tenant consolidations arising from mergers, acquisitions and organisational restructuring.
- Validate migrated data and user access following project completion.
- Produce migration reports and project documentation.
- Identity and Security
- Configure and support Microsoft Entra ID environments.
- Support implementation of Multi-Factor Authentication and Conditional Access policies.
- Review and maintain Microsoft 365 security and compliance controls.
- Assist with retention, e Discovery and governance requirements where applicable.
- Infrastructure and Platform Administration
- Administer Microsoft 365 and Azure environments.
- Troubleshoot mail flow, authentication and migration-related issues.
- Support DNS changes including MX, SPF, DKIM and DMARC records during migration projects.
- Work with third-party migration platforms and tools.
- Customer Engagement
- Participate in project scoping workshops and technical discovery sessions.
- Provide technical consultancy and recommendations to clients.
- Communicate project status, risks and remediation plans to stakeholders.
- Produce clear technical documentation and handover materials.
- Deliver a professional and customer-focused service at all times.
- Automation and Continuous Improvement
- Maintain technical knowledge of Microsoft cloud technologies and industry best practices.
- Assist in the development of internal standards, templates and documentation.
Skills, Knowledge & Expertise
Technical Skills
Essential
- Microsoft 365 Administration
- Exchange Online
- Share Point Online
- Microsoft Teams
- One Drive for Business
- Microsoft Entra ID (Azure AD)
- DNS administration
- Microsoft 365 security and compliance fundamentals
- Windows Server and Active Directory administration
- Strong troubleshooting and problem-solving skills
- Customer-facing technical consultancy experience
Desirable
- Quest On Demand Migration
- Microsoft Migration Manager
- Microsoft Intune
- Azure Administration
- Microsoft Purview
- Experience supporting mergers and acquisitions projects
- Knowledge of project management methodologies
Experience Required
Essential
- Minimum three years' experience administering Microsoft 365 environments.
- Demonstrable experience delivering Microsoft 365 migration projects.
- Experience producing technical documentation and customer-facing reports.
- Microsoft 365 Administrator experience equivalent to MS-102 level.
- Full UK Driving Licence.
Desirable
- Managed Service Provider (MSP) experience.
- Experience working within professional services or consultancy environments.
- Experience of multi-site or enterprise-scale Microsoft 365 deployments.
- Microsoft Certified: Microsoft 365 Administrator Expert (MS-102)
- Microsoft Certified: Identity and Access Administrator (SC-300)
- Microsoft Certified: Azure Administrator (AZ-104)
- ITIL Foundation
- Prince2 Foundation
- Belong @ Sumer
At Sumer, we know everyone's journey is different.
That's why we're committed to fairness, removing barriers and giving people the support they need to do their best work.
If you need any support during the hiring process, just let us know.
- Our values represent what matters most to us and guide how we work every day:
- We Shine Together
- We Do the Right Thing
- We Make It Count
We know diverse teams make us stronger. That's why we're creating an inclusive workplace where everyone belongs and differences are valued and celebrated.
#J-18808-Ljbffr
365 IT Infrastructure Engineer in Newcastle upon Tyne employer: RMT Accountants & Business Advisors Ltd
Sumer Group is an excellent employer that fosters a collaborative and innovative work culture in the vibrant city of Newcastle upon Tyne. With a strong focus on employee growth, we offer continuous learning opportunities and the chance to work on cutting-edge Microsoft 365 technologies, ensuring that our team members are well-equipped to lead impactful cloud transformations. Join us to be part of a supportive environment where your contributions are valued and your career can thrive.
Contact Details:
RMT Accountants & Business Advisors Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 365 IT Infrastructure Engineer in Newcastle upon Tyne
✨Join the IT Consultancy Buzz
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We think you need these skills to ace 365 IT Infrastructure Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at RMT Accountants & Business Advisors Ltd.
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How to prepare for a job interview at RMT Accountants & Business Advisors Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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✨Know the Business Impact of IT Solutions
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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
