Project Manager | Client Onboarding & Implementation
📍 London | Hybrid (2 days per week in the office)
💷 Salary: £55,000 – £70,000
Are you an experienced Project Manager who thrives in fast-paced, client-facing environments? Do you enjoy taking ownership of complex software implementations and helping customers successfully adopt mission-critical technology?
We're partnering with an innovative technology business entering an exciting phase of growth. Having co-created its platform alongside key enterprise clients, the company is now scaling its delivery function and is looking for a Project Manager to play a pivotal role in shaping how enterprise implementations are delivered.
This is an opportunity to join a growing Customer Success team where you'll have genuine ownership, influence processes from the ground up, and work with some of the UK's leading mid-to-large organisations on business-critical projects.
The Role
As Project Manager, you'll lead the end-to-end onboarding and implementation of enterprise clients, ensuring projects are delivered successfully from post-sale through to go-live and hypercare.
Working closely with Customer Success, Product, Support and client stakeholders, you'll manage timelines, mitigate risks, coordinate multiple workstreams and keep projects moving in complex, high-pressure environments.
What You'll Be Doing
- Lead enterprise software implementation and client onboarding projects.
- Define project scope, timelines, milestones and deliverables.
- Manage client expectations around timescales, risks and dependencies.
- Coordinate internal teams across Product, Support, Customer Success and Account Management.
- Oversee late-stage pre-live planning and post-launch hypercare.
- Identify project risks and proactively drive solutions.
- Visit client sites across London when required.
- Help build and improve implementation processes as the Project Management function continues to evolve.
What We're Looking For
- Proven experience delivering enterprise software implementation or client delivery projects.
- Strong project management experience within SaaS or enterprise software environments.
- Experience leading complex implementation, integration or digital transformation projects.
- Excellent stakeholder management and client communication skills.
- Calm under pressure with the ability to manage multiple priorities.
- A proactive, solution-focused approach to problem solving.
- Comfortable working in a growing business where processes are still developing.
Nice to Have
- Experience within ticketing, event technology or similar platforms.
- Exposure to integration-heavy software implementations.
- Background within Customer Success, Professional Services or Delivery teams.
Why Join?
- Shape the Project Management function from the ground up.
- Deliver mission-critical implementations for enterprise clients.
- Work closely with an experienced Customer Success leadership team.
- Influence processes rather than simply follow them.
- Enjoy real ownership, autonomy and visibility across the business.
- Join an ambitious company entering an exciting new phase of growth with excellent long-term career progression.
If you're a proactive Project Manager who enjoys solving complex challenges, building strong client relationships and delivering successful enterprise software implementations, we'd love to hear from you.
APPLY NOW!!
Project Manager in Slough employer: rmg digital
RMG Digital is an excellent employer that fosters a collaborative and innovative work culture in the picturesque setting of Landbeach, UK. Employees benefit from ongoing professional development opportunities, competitive compensation, and a supportive team environment that encourages creativity and problem-solving. Join us to be part of a forward-thinking company dedicated to developing cutting-edge technology for critical communication devices.
