At a Glance
- Tasks: Shape complex services and design end-to-end user experiences.
- Company: Leading UK consultancy with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for travel.
- Why this job: Make a real impact by designing services that bridge digital and organisational gaps.
- Qualifications: Experience in service design and strong facilitation skills required.
- Other info: Exciting role with potential for career advancement and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading consultancy in the UK is seeking a mid-senior level Service Designer. This role involves shaping complex services across digital and organisational boundaries. You will map and design end-to-end services, work with users and stakeholders, and create various service artefacts.
The ideal candidate has strong experience in service design within complex organisations, possesses excellent facilitation skills, and holds eligibility for UK Security Clearance. This hybrid role requires occasional UK travel.
Senior Service Designer – Complex, Multi-Channel Services employer: rmg digital
Contact Detail:
rmg digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer – Complex, Multi-Channel Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the service design field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to a role that fits your skills.
✨Tip Number 2
Showcase your work! Create a portfolio that highlights your best service design projects, especially those involving complex, multi-channel services. This will give potential employers a clear view of your capabilities and how you can add value.
✨Tip Number 3
Prepare for interviews by practising common service design scenarios. Think about how you would approach mapping and designing end-to-end services and be ready to discuss your facilitation skills with real examples.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting roles that could be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Senior Service Designer – Complex, Multi-Channel Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior Service Designer role. Highlight your experience in mapping and designing end-to-end services, as well as any relevant projects you've worked on in complex organisations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about service design and how your background makes you a perfect fit for this role. Don’t forget to mention your facilitation skills and any experience with multi-channel services.
Showcase Your Portfolio: If you have a portfolio of your work, make sure to include it in your application. We love seeing real examples of your service design projects, especially those that demonstrate your ability to work across digital and organisational boundaries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at rmg digital
✨Know Your Service Design Inside Out
Make sure you’re well-versed in the principles of service design, especially in complex environments. Brush up on your experience with end-to-end service mapping and be ready to discuss specific projects where you've successfully navigated organisational boundaries.
✨Showcase Your Facilitation Skills
Prepare examples that highlight your facilitation skills. Think about times when you’ve led workshops or engaged stakeholders effectively. Being able to demonstrate how you’ve brought diverse groups together will show your capability in this role.
✨Understand the Consultancy Landscape
Research the consultancy’s approach to service design and their recent projects. This will not only help you tailor your answers but also show your genuine interest in their work and how you can contribute to their success.
✨Be Ready for Security Clearance Questions
Since eligibility for UK Security Clearance is a requirement, be prepared to discuss your background and any relevant experiences. Familiarise yourself with the process and what it entails, so you can confidently address any questions related to this.