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- Tasks: Lead the chatbot strategy and manage agile delivery for AI-driven products.
- Company: Join a dynamic international telecoms company transforming digital customer experiences with AI.
- Benefits: Enjoy a competitive salary, hybrid work model, and additional perks.
- Why this job: Shape AI solutions that enhance customer lives across Europe in a fast-paced environment.
- Qualifications: Experience in delivering chatbot or AI products and strong strategic thinking skills required.
- Other info: This role offers autonomy and the chance to influence significant digital transformations.
The predicted salary is between 64000 - 96000 £ per year.
Location: Hybrid – 3 days/week in London office
Salary: £80,000 per annum + Benefits
Join a fast-paced international mobile telecoms business on a mission to transform digital customer experience through AI. We’re looking for a hands-on Senior Chatbot & AI Product Manager to own and evolve a chatbot strategy across five European markets. This role is ideal for someone who wants to shape the roadmap and influence how AI and automation improve the lives of millions of customers.
What You’ll Be Doing:
- Own and drive the chatbot strategy and roadmap, working closely with senior stakeholders across Product, Technology, CX, and Commercial teams.
- Be embedded in delivery — managing backlogs, leading agile ceremonies, supporting testing, and gathering feedback from customer service teams.
- Operate autonomously in a high-impact role, contributing to long-term thinking while delivering iterative improvements.
What We're Looking For:
- Demonstrable experience delivering chatbot and/or AI-driven digital products that improve customer experience.
- Strong strategic thinking and data literacy — able to see the big picture and connect it to actionable insights.
Senior AI Product Manager employer: rmg digital
Contact Detail:
rmg digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior AI Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in AI and chatbot technology. Being able to discuss recent advancements or case studies during your interview can demonstrate your passion and knowledge in the field.
✨Tip Number 2
Network with professionals in the AI and product management space. Attend industry events or webinars where you can meet potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 3
Prepare to showcase your experience with agile methodologies. Be ready to discuss specific examples of how you've managed backlogs and led agile ceremonies, as this is crucial for the role.
✨Tip Number 4
Research the company’s current chatbot initiatives and customer experience strategies. Understanding their existing products will allow you to propose innovative ideas that align with their goals during the interview.
We think you need these skills to ace Senior AI Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AI and chatbot product management. Use specific examples of projects you've led or contributed to that demonstrate your ability to improve customer experience through technology.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI and how it can transform customer experiences. Mention your strategic thinking skills and provide examples of how you've successfully managed product roadmaps in the past.
Showcase Your Data Literacy: Since the role requires strong data literacy, include instances where you've used data to inform product decisions. Highlight any tools or methodologies you are familiar with that relate to data analysis in product management.
Prepare for Interviews: If invited for an interview, be ready to discuss your approach to managing agile teams and delivering iterative improvements. Prepare to share specific challenges you've faced in previous roles and how you overcame them.
How to prepare for a job interview at rmg digital
✨Showcase Your Experience
Be prepared to discuss your previous experience with chatbot and AI-driven products. Highlight specific projects where you improved customer experience, focusing on the impact of your contributions.
✨Understand the Company’s Vision
Research the company’s mission and values, especially their approach to digital customer experience through AI. This will help you align your answers with their goals and demonstrate your enthusiasm for the role.
✨Prepare for Strategic Questions
Expect questions that assess your strategic thinking and data literacy. Be ready to discuss how you would shape the chatbot strategy and connect it to broader business objectives, using data to support your ideas.
✨Demonstrate Agile Methodology Knowledge
Since the role involves managing backlogs and leading agile ceremonies, be prepared to discuss your experience with agile methodologies. Share examples of how you've successfully implemented agile practices in past projects.
