At a Glance
- Tasks: Conduct user research and interviews to enhance a critical internal platform.
- Company: Leading consultancy driving major transformation programmes.
- Benefits: Competitive day rate, collaborative environment, and fast onboarding.
- Other info: Engage with diverse teams and influence the future of a long-standing service.
- Why this job: Make a real impact on user experience in a large-scale modernisation project.
- Qualifications: Strong UX research experience and active SC clearance required.
A leading consultancy is supporting a major transformation programme to modernise a long-standing platform. As part of this work, an experienced UX Researcher is required to support discovery activity and help define the future-state user experience for a business-critical internal system.
The successful contractor will work closely with stakeholders and users across multiple teams to understand how the current system is being used, where friction exists, and what capabilities are needed moving forward. This is a highly collaborative role within a technology-focused environment, ideal for someone who enjoys working across complex internal systems and translating user insight into meaningful recommendations.
Key Responsibilities- Conduct user research and stakeholder interviews across operational and technical teams
- Understand current workflows, user behaviours, and platform dependencies
- Identify pain points, inefficiencies, and opportunities for improvement
- Support discovery activities for the future-state platform
- Contribute to discussions around service modernisation and user-centred design
- Help shape recommendations based on research findings and operational needs
- Strong experience in User Research within digital, software, or enterprise system environments
- Proven ability to conduct stakeholder interviews and gather user requirements
- Experience working within complex enterprise or government organisations
- Comfortable engaging with both technical and operational users
- Active SC Clearance is essential
- Candidates with transferable SC clearance may also be considered, depending on timelines
- Opportunity to contribute to a large-scale modernisation programme
- Work on a complex and business-critical internal platform
- Fast-moving interview and onboarding process
- Collaborative environment with direct stakeholder engagement
- Chance to influence the future direction of a long-established service
UX Researcher in Portsmouth employer: rmg digital
Join a leading consultancy that values collaboration and innovation, offering an exciting opportunity for a UX Researcher to contribute to a significant transformation programme. With a focus on employee growth and a fast-paced, technology-driven work culture, you will engage directly with stakeholders to shape the future of a critical internal system. Enjoy a competitive day rate and the chance to make a meaningful impact in a supportive environment that prioritises user-centred design.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially if they’re involved in modernisation programmes. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Showcase your work! Have a portfolio ready that highlights your user research projects, especially those involving complex systems. This will help you stand out and demonstrate your expertise.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace UX Researcher in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in user research, especially within digital and enterprise systems. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about UX research and how your background makes you a perfect fit for this consultancy role. Let us know what excites you about modernising platforms!
Showcase Your Collaboration Skills:Since this role involves working closely with various stakeholders, make sure to highlight any past experiences where you’ve successfully collaborated with technical and operational teams. We love seeing teamwork in action!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your application. We can’t wait to hear from you!
How to prepare for a job interview at rmg digital
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies. Be ready to discuss specific techniques you've used in the past, especially in digital or enterprise environments. Prepare examples that showcase how your research has led to actionable insights.
✨Understand the Business Context
Familiarise yourself with the consultancy's current projects and the specific platform they are modernising. This will help you tailor your responses to show how your skills can directly benefit their goals. Knowing the pain points of the existing system will give you an edge.
✨Engage with Stakeholders
Since this role involves a lot of collaboration, think about how you can demonstrate your ability to engage with both technical and operational users. Prepare to share experiences where you've successfully navigated complex stakeholder dynamics to gather insights.
✨Showcase Your SC Clearance Knowledge
As SC clearance is essential, be prepared to discuss your experience with sensitive information and how you ensure compliance in your research activities. Highlight any previous roles where you’ve worked within government organisations or similar environments.
