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- Tasks: Lead UX research for impactful digital products and services in a consultancy environment.
- Company: Join a leading consultancy working on critical services for government and industry.
- Benefits: Competitive daily rate, collaborative culture, and the chance to make a real difference.
- Why this job: Shape user-centred digital services that truly matter to society.
- Qualifications: Strong UX research experience and excellent communication skills required.
- Other info: Opportunity for career growth and working with diverse user groups.
The predicted salary is between 36000 - 60000 £ per year.
Are you a UX Researcher who enjoys working on complex, high-impact systems where insight, evidence and usability truly matter? An exciting opportunity has arisen for a mid-to-senior level UX Researcher to join a leading consultancy, supporting a nationally significant, data-driven organisation delivering critical services used across government, industry and the public.
This role will suit someone who is comfortable navigating technical subject matter, collaborating with diverse user groups and embedding research-led thinking into decision-making. You’ll play a key role in translating research into clear, actionable insights that directly shape user-centred digital services.
Location: Kensington, London
Start date: January 2026
Duration: 3–6 months, with potential to extend
Rate: Up to £425 per day (inside IR35)
Travel: Occasional UK travel may be required
The Role
In this role, you will lead and deliver UX research across complex digital products and services within a consultancy environment. Responsibilities will include:
- Planning and conducting end-to-end UX research from discovery through to evaluation
- Engaging with a wide range of users, including technical specialists, operational teams and policy stakeholders
- Using a mix of qualitative and quantitative research methods to uncover user needs, behaviours and usability issues
- Synthesising findings into clear, compelling insights to inform design, product and delivery decisions
- Collaborating closely with designers, product managers and delivery teams to embed user-centred design
- Supporting evidence-based decision-making in a data-rich, scientific and operational context
About You
You’ll bring:
- Strong experience delivering UX research on complex digital products or services
- Confidence running research independently and owning research activity end to end
- Experience working in the public sector, science, data or highly regulated environments (highly desirable)
- Excellent stakeholder communication, facilitation and storytelling skills
- A pragmatic, insight-led mindset with a focus on real-world impact
- Eligibility for UK Security Clearance (SC)
This is a fantastic opportunity for a UX Researcher looking to work on meaningful, high-impact digital services within a collaborative consultancy setting.
UX Researcher in London employer: rmg digital
Contact Detail:
rmg digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher in London
✨Tip Number 1
Network like a pro! Reach out to people in the UX field, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX research projects. Make sure to include case studies that demonstrate your process and the impact of your work. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can showcase your experience with complex digital products and your ability to engage diverse user groups. Confidence is key!
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for talented UX Researchers like you. Don’t miss out on the chance to work on meaningful projects that make a real difference.
We think you need these skills to ace UX Researcher in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of a UX Researcher. Highlight your experience with complex digital products and any relevant projects that showcase your ability to deliver actionable insights.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about UX research and how your skills align with our needs. Share specific examples of your work that demonstrate your ability to engage with diverse user groups and translate research into design decisions.
Showcase Your Research Skills: In your application, emphasise your experience with both qualitative and quantitative research methods. We want to see how you've used these techniques to uncover user needs and improve usability in past projects.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at rmg digital
✨Know Your Research Methods
Make sure you’re well-versed in both qualitative and quantitative research methods. Be ready to discuss how you've applied these techniques in past projects, especially in complex digital environments. This will show your depth of knowledge and ability to adapt to different user needs.
✨Showcase Your Collaboration Skills
Since this role involves working closely with designers, product managers, and various stakeholders, prepare examples that highlight your teamwork. Talk about how you’ve successfully collaborated on projects and how you’ve embedded user-centred design into decision-making processes.
✨Prepare for Technical Discussions
Given the technical nature of the role, brush up on relevant subject matter. Be prepared to discuss how you navigate complex systems and engage with technical specialists. This will demonstrate your comfort level in a consultancy environment and your ability to communicate effectively with diverse user groups.
✨Translate Insights into Action
Be ready to explain how you synthesise research findings into actionable insights. Prepare a few examples where your research directly influenced design or product decisions. This will showcase your impact and understanding of the importance of evidence-based decision-making.
