Senior User Experience Researcher in London

Senior User Experience Researcher in London

London Full-Time 54000 - 66000 £ / year (est.) Home office (partial)
rmg digital

At a Glance

  • Tasks: Conduct user research to shape impactful digital products and services.
  • Company: Leading consultancy with a collaborative and innovative culture.
  • Benefits: Up to £70k salary, hybrid work, and opportunities for professional growth.
  • Other info: Join a dynamic team and contribute to meaningful projects across various sectors.
  • Why this job: Make a real difference by understanding users and influencing product design.
  • Qualifications: Experience in user research and strong communication skills.

The predicted salary is between 54000 - 66000 £ per year.

A leading Consultancy is looking for a talented User Researcher to join a collaborative team of strategists, designers, researchers and technologists. This is a great opportunity to work on meaningful digital products and services across a range of sectors, helping organisations better understand their users and create experiences that genuinely meet their needs.

You’ll play an important role in shaping products and services through research, working on projects ranging from improving customer journeys to transforming essential services used by large and diverse audiences. We’re looking for someone who is confident in their research skills, enjoys working collaboratively and is comfortable adapting their approach depending on the project, client and users involved.

What you’ll be doing:

  • Planning and conducting user research using a range of methods, including usability testing, depth interviews, diary studies and surveys
  • Turning research findings into clear, practical insights and recommendations
  • Helping teams define user needs and using research to shape project direction
  • Working with stakeholders to make sure research supports wider project and organisational goals
  • Facilitating workshops, research playbacks and insight-sharing sessions
  • Collaborating closely with UX and service designers, developers and product owners
  • Contributing to research standards, best practice and ways of working across the team
  • Taking ownership of research workstreams on smaller projects while contributing to larger, more strategic programmes

What we’re looking for:

  • You’ll ideally have experience working in user research within digital product or service development and feel comfortable managing research across the full lifecycle, from planning and recruitment through to analysis and presenting your findings.
  • Experience working within GDS or public-sector environments would be a real advantage, but it isn’t essential. We’re equally interested in researchers who have worked in similarly complex, user-centred environments and can bring transferable experience.
  • You’ll also ideally bring:
    • Experience planning, recruiting, conducting and analysing research studies
    • The ability to communicate research findings clearly to different audiences, including senior stakeholders
    • Strong storytelling skills and confidence turning insight into recommendations that teams can act on
    • Experience working within agile or iterative delivery environments
    • An understanding of how user needs sit alongside business and technical considerations
    • Familiarity with research and collaboration tools such as Dovetail, Miro, Lookback or Optimal Workshop
    • Confidence facilitating workshops and producing clear, engaging research outputs
    • A collaborative mindset and willingness to get involved in wider UX and design activities when useful

You don’t need to tick every box. If you have strong user research experience and feel your background is relevant, we’d still really like to hear from you. Applicants will need the right to work in the UK and be eligible for security clearance. If you enjoy getting close to users, uncovering meaningful insights and seeing your research influence real products and services, we’d love to hear from you.

Senior User Experience Researcher in London employer: rmg digital

RMG Digital is an excellent employer that fosters a collaborative and innovative work culture in the picturesque setting of Landbeach, UK. Employees benefit from ongoing professional development opportunities, competitive compensation, and a supportive team environment that encourages creativity and problem-solving. Join us to be part of a forward-thinking company dedicated to developing cutting-edge technology for critical communication devices.

rmg digital

Contact Details:

rmg digital Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior User Experience Researcher in London

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at rmg digital for a Senior User Experience Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like rmg digital before they go live!

We think you need these skills to ace Senior User Experience Researcher in London

User Research
Usability Testing
Depth Interviews
Diary Studies
Surveys
Data Analysis
Stakeholder Engagement

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior User Experience Researcher at rmg digital, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work rmg digital does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to rmg digital. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at rmg digital.

How to prepare for a job interview at rmg digital

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with rmg digital, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. rmg digital might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at rmg digital!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what rmg digital is looking for.