Contract Service Designer | SC Cleared | Remote (UK) | £550/day Inside IR35 | Start ASAP
RMG Digital is working with a large technology consultancy that delivers digital services across UK government. They need an experienced Service Designer to join a live programme straight away.
The role
- Lead service design across discovery and alpha, mapping end-to-end journeys across front and back office
- Run research with users and stakeholders, then turn the findings into service blueprints, journey maps and clear recommendations
- Work closely with user researchers, interaction designers, BAs and product managers in a multidisciplinary team
- Design services that meet the GDS Service Standard, and help the team get ready for assessments
- Present your work to senior stakeholders and keep everyone aligned on the user need
What you'll need
- Active SC Clearance. This is essential, as there's no time to sponsor clearance
- Good working knowledge of the GDS Service Standard and agile delivery
- Confidence running workshops and working with complex, multi-channel services
- Experience in defence, justice or national security would help, but isn't required
The details
- 3-month initial contract, with a strong chance of extension
- Fully remote (UK based)
- Immediate start
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Service Designer (Contract) in England employer: rmg digital
At ConsultancyPartner, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel in their roles. As the Head of UX & Service Design, you will benefit from extensive professional development opportunities, collaborative projects with senior leaders, and a hybrid work model that promotes work-life balance. Join us in a vibrant environment where your contributions directly influence client success and drive meaningful service innovation.
