At a Glance
- Tasks: Connect sales, logistics, and customers to ensure smooth order flow and satisfaction.
- Company: Join a prominent and expanding business with a focus on service excellence.
- Benefits: Competitive salary, onsite parking, and bonus opportunities.
- Other info: Interviews start next week, so apply now!
- Why this job: Be the vital link in a dynamic environment and make a real impact.
- Qualifications: Experience in sales support or customer service with strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
RMErecruit is working exclusively with a prominent and expanding business to source a highly motivated and organised Sales & Customer Administrator. This is a crucial role, and we are the only agency managing this recruitment drive. This opportunity is designed for someone who excels at operational efficiency and delivering excellent customer service. This is an onsite role.
The Role:
- You will be the vital link connecting sales, logistics, and the customer base, ensuring maximum satisfaction and smooth order flow.
- Customer & Sales Support Frontline Service: Act as the first point of contact, handling all inbound enquiries (phone/email) efficiently, providing accurate information on stock availability, pricing, and order progress.
- Relationship Management: Develop and maintain strong working relationships with key trade accounts, upholding the client's reputation for service excellence.
- Effective Resolution: Proactively manage and resolve all customer service issues, from delivery discrepancies to invoicing queries.
- Quotation Conversion: Generate professional sales quotes and conduct effective follow-ups to convert opportunities into confirmed orders.
- Order Management & Administration:
- Full Cycle Processing: Take ownership of the order lifecycle, accurately processing all sales orders from entry through to invoicing using the company’s ERP/CRM system.
- Logistics Coordination: Coordinate closely with the Warehouse/Logistics department to schedule picking, packing, and ensure timely delivery of goods.
- Data Integrity: Maintain precise and up-to-date records for pricing structures, products, and customer account details.
The Person
- Experience: Essential prior experience in an administrative, sales support, or customer service role, ideally within a wholesale, distribution, or manufacturing environment.
- Attention to Detail: Proven ability to manage high-volume data accurately with exceptional organisational skills.
- Communication: Strong verbal and written communication skills with a professional telephone manner.
What is in it for you?
- Salary: Highly competitive package offered, £25,000 - £35,000 (dependent on experience).
- Benefits: Onsite Parking, Bonus.
Our client is commencing interviews next week, do not delay, apply via the link today.
Sales & Customer Administrator - Exclusive! in Newtownabbey employer: RMErecruit
Join a dynamic and expanding business as a Sales & Customer Administrator, where your contributions will be valued in a supportive and collaborative work environment. With a focus on operational efficiency and customer satisfaction, you'll benefit from a competitive salary, onsite parking, and bonus opportunities, all while developing your skills in a role that is pivotal to the company's success. This is an excellent opportunity for growth within a company that prioritises employee development and fosters strong relationships with its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Administrator - Exclusive! in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being clear and confident in your speech is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales & Customer Administrator - Exclusive! in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales & Customer Administrator role. Highlight your experience in sales support and customer service, and don’t forget to mention any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your organisational skills and how you’ve successfully managed customer relationships in the past.
Showcase Your Communication Skills:Since strong communication is key for this position, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at RMErecruit
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales & Customer Administrator role. Familiarise yourself with the key responsibilities like order management and customer service. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to showcase your communication skills. Practice answering common questions clearly and confidently, and think of examples where you've successfully resolved customer issues or built strong relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you’ve had to manage high-volume data or resolve discrepancies. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Organisational Skills
Highlight your attention to detail and organisational skills during the interview. Be ready to discuss how you manage multiple tasks, especially in a fast-paced environment. You might even want to bring examples of how you’ve maintained data integrity in previous roles.
