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For Companies At a Glance
- Tasks: Connect sales and customers, ensuring smooth order flow and top-notch service.
- Company: Join a prominent and expanding business with a focus on excellence.
- Benefits: Competitive salary, bonus, onsite parking, and clear progression paths.
- Other info: Exclusive role with great career growth opportunities; apply now!
- Why this job: Be the vital link in a dynamic environment and make a real impact.
- Qualifications: Experience in admin or customer service, with strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
RMErecruit is working exclusively with a prominent and expanding business to source a highly motivated and organised Sales & Customer Administrator. This is a crucial role, designed for someone who excels at operational efficiency and delivering world-class customer service.
The Role:
- Customer & Sales Support Frontline Service: Act as the first point of contact, handling all inbound enquiries (phone/email) efficiently, providing accurate information on stock availability, pricing, and order progress.
- Relationship Management: Develop and maintain strong working relationships with key trade accounts, upholding the client's reputation for service excellence.
- Effective Resolution: Proactively manage and resolve all customer service issues, from delivery discrepancies to invoicing queries.
- Quotation Conversion: Generate professional sales quotes and conduct effective follow-ups to convert opportunities into confirmed orders.
- Order Management & Administration: Take ownership of the order lifecycle, accurately processing all sales orders from entry through to invoicing using the company's ERP/CRM system.
- Logistics Coordination: Coordinate closely with the Warehouse/Logistics department to schedule picking, packing, and ensure timely delivery of goods.
- Data Integrity: Maintain precise and up-to-date records for pricing structures, products, and customer account details.
The Person:
- Experience: Essential prior experience in an administrative, sales support, or customer service role, ideally within a wholesale, distribution, or manufacturing environment.
- Attention to Detail: Proven ability to manage high-volume data accurately with exceptional organisational skills.
- Communication: Strong verbal and written communication skills with a professional telephone manner.
What is in it for you?
- Salary: Highly competitive package offered, £25,000 - £35,000 (dependent on experience).
- Benefits: Onsite Parking, Bonus, progression.
This is an exclusive role handled only by RMErecruit. Do not miss out on this fantastic opportunity! If this role sounds like your next career move, apply with your CV. Our client will start interviews next week.
Sales & Customer Administrator (Exclusive) to £35,000 in Belfast employer: RMErecruit
Contact Detail:
RMErecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Administrator (Exclusive) to £35,000 in Belfast
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Sales & Customer Administrator role. Highlight your experience in customer service and sales support, and don’t forget to mention your organisational skills!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it shows initiative and interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you have questions!
We think you need these skills to ace Sales & Customer Administrator (Exclusive) to £35,000 in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales & Customer Administrator role. Highlight your experience in sales support and customer service, and don’t forget to mention any relevant skills that show you can handle high-volume data and maintain strong relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've excelled in similar positions and how you can contribute to operational efficiency and customer satisfaction.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors. We want to see your attention to detail right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exclusive opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at RMErecruit
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales & Customer Administrator role. Familiarise yourself with the key responsibilities like order management and customer service. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to showcase your communication skills. Practice answering common questions clearly and confidently, and think of examples where you've successfully resolved customer issues or built strong relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you’ve had to manage high-volume data or resolve discrepancies. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the company’s approach to customer service, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.