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- Tasks: Recover debts through calls, emails, and letters while handling delicate situations.
- Company: Join a modern, prestigious company with a flat hierarchy and a supportive environment.
- Benefits: Competitive salary, office-based role, and opportunities for personal growth.
- Why this job: Make a real impact by helping individuals and businesses manage their finances.
- Qualifications: Experience in administration and credit control, with strong customer service skills.
- Other info: Dynamic workplace with opportunities to collaborate across various teams.
The predicted salary is between 26000 - 27000 £ per year.
Salary: £26,000 - £27,000
Location: Stoke, Newcastle-Under-Lyme
Schedule: 08:30 – 17:00 | Monday – Friday | Office Based | Permanent
Always dreamt of working in a well-known, prestigious company? Do you handle delicate situations well, communicating effectively? Do you have experience in a credit control capacity? If you answered yes to the above questions, this role could be for you!
The role and opportunity:
This is your chance to join a unique, modern and growing company that has not only national presence, but great environments where hierarchy isn’t really a thing! You’ll be recognised for what you can bring, not just your title. You’ll be liaising with debtors of all kinds, from individuals right up to large, prestigious companies. So, adaptability is key! You can expect to handle lots of different situations, some of which might be delicate.
Day to day you will:
- Effectively recover money owed to the business through telephone, email and even letter conversation
- Investigate queries, negotiating and agreeing when payments will be completed
- Liaise with other teams within the business, whether that’s seniors for added support with complex issues, or other teams in legal, operations and more.
- Be a part of decision making with inactive customers to recover monies and prevent further losses
- And much more vital processes to ensure the business can keep doing what it does best!
Our Ideal Candidate:
It goes without saying that you won’t be just comfortable but confident on the phone! You’ll have the ability to chase debtors and remain empathetic when presented with delicate situations. You’ll also have:
- Extensive experience in administration, along with some credit control
- Ideally experience in the legal industry
- Excellent Microsoft skills
- Ability to work with high volumes
- Outstanding customer service skills
If the above sounds of interest, apply today! Don't let the opportunity pass you by.
Debt Collector in Stoke-on-Trent employer: RME Consultants
Contact Detail:
RME Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Collector in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication, grab a friend and do some mock calls. Focus on being clear, confident, and empathetic – it’ll make a world of difference when you’re on the line with debtors.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Debt Collector in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Debt Control Assistant role. Highlight your experience in credit control and administration, and don’t forget to showcase your outstanding customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to handle delicate situations and your adaptability when dealing with different types of debtors.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your effective communication skills in your application. Whether it’s through your writing style or examples of past experiences, let us see how you handle conversations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our modern and growing company!
How to prepare for a job interview at RME Consultants
✨Know Your Stuff
Before the interview, make sure you understand the role of a Debt Control Assistant inside out. Familiarise yourself with common debt recovery processes and the legal aspects involved. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various debtors, it's crucial to demonstrate your communication skills during the interview. Practice articulating your thoughts clearly and empathetically. You might even want to prepare examples of how you've handled delicate situations in the past.
✨Highlight Your Adaptability
The job requires dealing with a range of clients, from individuals to large companies. Be ready to discuss times when you've had to adapt your approach based on the situation or the person you were dealing with. This will show that you can handle the diverse challenges that come with the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.