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- Tasks: Join us as a Customer Service Administrator, managing client records and handling inquiries.
- Company: RME Consultants partners with a reputable client in Oxford, known for its supportive work culture.
- Benefits: Enjoy a competitive salary of £23,000 - £27,000 and a full-time permanent position.
- Why this job: This role offers a chance to develop your skills in a dynamic environment while making a real impact.
- Qualifications: You need at least 1 year of office experience, a can-do attitude, and excellent organization skills.
- Other info: Confidentiality is key; you'll be trusted with sensitive client information.
The predicted salary is between 20000 - 24000 £ per year.
RME Consultants is delighted to be working with this reputable client based in Oxford, who is looking for a forward-thinking individual to join their team as a Customer Service Administrator. Role: Customer Service Administrator Salary: £23,000 – £27,000 per annum Contract: Full time, Permanent Location: Oxford, Oxfordshire Main Duties for the Customer Service Administrator: * Manage Client Records: Organise and maintain both digital and physical client files, ensuring they are up to date and accessible. * Answer Calls and Emails: Handle incoming enquiries, direct them to the appropriate staff, and provide updates to clients as needed. * Billing and Invoicing: Prepare invoices, and follow up on outstanding payments from clients. * Order Office Supplies: Ensure necessary supplies are stocked and available, placing orders when stock is low. * Assist with Travel Arrangements: Book travel and accommodation for directors as required for client meetings, or conferences. * Maintain Confidentiality: Ensure that all client and project information is kept confidential, in compliance with firm policies. Experience Required for the Customer Service Administrator: * Atleast 1 years experience in an office based environment * Can do attitude * Computer literate * Excellent organisation skills * Team player To apply today please contact Georgia on (phone number removed) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. COMG
Customer Service Administrator employer: RME Consultants LTD
Contact Detail:
RME Consultants LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the company and its values. Research RME Consultants and their client to understand their culture and what they value in a Customer Service Administrator. This knowledge will help you align your approach during any interactions.
✨Tip Number 2
Highlight your organizational skills. Since the role involves managing client records and maintaining confidentiality, be prepared to discuss specific examples from your past experience that demonstrate your ability to stay organized and handle sensitive information.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult clients or manage multiple inquiries at once. Being able to articulate your problem-solving skills will show that you have a proactive mindset.
✨Tip Number 4
Show your enthusiasm for teamwork. The job description emphasizes being a team player, so be ready to share experiences where you successfully collaborated with others to achieve a common goal. This will demonstrate that you fit well within their team-oriented environment.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and office administration. Emphasize skills like organization, communication, and teamwork that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage client records and handle inquiries effectively.
Highlight Relevant Experience: In your application, clearly outline your previous experience in an office environment. Include examples of how you've successfully managed tasks similar to those listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at RME Consultants LTD
✨Show Your Organisational Skills
As a Customer Service Administrator, you'll need to manage client records and maintain organisation. Be prepared to discuss specific examples of how you've successfully organised files or managed multiple tasks in your previous roles.
✨Demonstrate Your Communication Skills
Since the role involves answering calls and emails, it's crucial to showcase your communication abilities. Practice clear and concise responses to common customer inquiries, and be ready to explain how you handle difficult situations.
✨Highlight Your Team Player Attitude
The job requires collaboration with other staff members. Share experiences where you've worked effectively in a team, emphasizing your 'can do' attitude and how it contributed to achieving team goals.
✨Prepare for Questions on Confidentiality
Maintaining confidentiality is key in this role. Be ready to discuss why confidentiality is important and provide examples of how you've handled sensitive information in the past.
