At a Glance
- Tasks: Manage client accounts and ensure smooth project delivery in a fast-paced print environment.
- Company: Dynamic trade-only wide format print company based in Hull.
- Benefits: Full-time position with opportunities for growth and skill development.
- Other info: Fast-paced environment with a focus on teamwork and high-quality service.
- Why this job: Join a vibrant team and make a real impact in the signage and events industry.
- Qualifications: Experience in client management, project coordination, and a background in print is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are a trade-only wide format print company based in Hull. Our clients are in companies within the signage, event, exhibition and design space. It's a fast-paced environment where jobs are often last minute and a multitude of things can go wrong. It will be your responsibility to make sure jobs run as smoothly as possible and if there are any issues, they are put right so the client has no idea and they receive the prints they asked for when they asked for them.
The role is a full-time, on-site position based in Kingston Upon Hull. It involves managing a portfolio of trade clients, serving as the primary point of contact, and ensuring projects run smoothly from initial enquiry through to delivery. Day-to-day tasks include preparing quotes, processing orders, coordinating with production teams, and tracking project timelines. The Account Manager will handle customer queries, resolve issues, and proactively identify opportunities to grow accounts and cross-sell services across the company. The role also requires maintaining accurate records, updating internal systems, and collaborating with colleagues to consistently deliver high-quality service and meet client expectations.
Ideally, we want someone from a print background that understands wide format products, knows the difference between UV and dye-sub, and can tell the difference between foamex and dibond.
It's essential you have:
- Client relationship management and account management skills, with the ability to build trust, understand client needs, and maintain long-term partnerships.
- Project coordination and organisational skills, including managing multiple orders, schedules, and deadlines in a fast-paced production environment.
- Strong communication and interpersonal skills, with confidence in handling phone, email, and in-person interactions with trade clients and internal teams.
- Basic sales and commercial awareness, including experience preparing quotes, negotiating within agreed parameters, and identifying opportunities to grow accounts.
- Attention to detail and problem-solving skills, ensuring accurate specifications, error prevention, and effective resolution of issues as they arise.
- Proficiency with office and MIS software (e.g., email, spreadsheets, quoting systems), and the ability to quickly learn internal tools.
- Experience in print, signage, events, display, or related visual communications industries is highly beneficial.
Account Manager in Kingston upon Hull employer: RMC Digital Print
As a leading trade-only wide format print company based in Hull, we pride ourselves on our dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values teamwork and client satisfaction. Join us to be part of a fast-paced industry where your contributions directly impact our clients' success and where every day brings new challenges and rewards.
