At a Glance
- Tasks: Create a warm welcome and manage smooth office administration in a care home.
- Company: Join RMBI Care Co., a values-driven team focused on kindness and support.
- Benefits: Enjoy 28 days holiday, health cash plan, free meals, and career growth opportunities.
- Other info: Training provided from day one in a supportive environment.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Friendly attitude, some customer service experience, and strong organisational skills.
The predicted salary is between 7619 - 10645 £ per year.
Are you warm, organised and enjoy supporting others? Join a care home where a friendly welcome and smooth, reliable administration make all the difference.
Location: Albert Edward Prince of Wales Court, Penylan Avenue, Porthcawl, Bridgend, CF36 3LY
As Receptionist, your strengths in communication, organisation and empathy will create a welcoming, professional first impression for visitors and callers. You will ensure reception runs smoothly, keep records accurate, and support the team with reliable administration — all contributing to a home where residents feel valued, safe and supported.
At RMBI Care Co., our values are Kind, Supportive and Trusted. They guide how we care, lead and work together. If these values resonate with you, you will belong here.
Whether your background is in administration, reception, customer service or HR support, we will give you the training and encouragement you need to succeed.
What You’ll Gain- A welcoming, values-driven team where your contribution is appreciated
- 28 days paid holiday (rising to 33 with long service)
- Paid induction and ongoing training from day one
- Discounts on shopping, gifts and family days out
- Health cash plan for dental and eye care
- Pension scheme
- Free meals, on-site parking and DBS check
- Opportunities to grow your career with a dedicated learning and development team
- A friendly, professional approach to welcoming visitors and callers
- Some customer-facing or reception experience
- Strong attention to detail and organisational skills
- Clear, empathetic communication skills
- IT confidence with documents, spreadsheets and databases
- A supportive, team-focused mind-set
About the Role: You will manage general office administration to help keep the home running efficiently, including updating resident and HR records, filing and scanning documents, and monitoring stationery and office supplies. You will support smooth day-to-day operations, ensuring all administrative processes are accurate, organised and compliant, so the wider team can focus on delivering outstanding care.
Why This Role Matters: This role ensures the home is welcoming and organised, supporting staff and residents with smooth, reliable administration.
If you’re ready to contribute your skills and compassion to a caring team, click the link below. At RMBI Care Co., we welcome applications from people of all backgrounds and experiences.
Receptionist in Porthcawl employer: RMBI Care Co.
At RMBI Care Co., we pride ourselves on being a warm and supportive employer, where your role as a Receptionist is vital in creating a welcoming environment for our residents and visitors. With a strong emphasis on employee growth, we offer comprehensive training, generous holiday allowances, and a range of benefits including health cash plans and discounts, all within a values-driven team that truly appreciates your contributions. Located in the heart of Porthcawl, you will be part of a community-focused care home that prioritises kindness, support, and trust, making it an excellent place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Porthcawl
✨Tip Number 1
Get to know the company culture! Before your interview, check out RMBI Care Co.'s values and think about how your own experiences align with them. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll need to be warm and welcoming. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Be prepared with examples! Think of specific times when you've demonstrated strong organisational skills or empathy in previous roles. This will help you stand out during the interview and show that you can handle the responsibilities of the job.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Receptionist in Porthcawl
Some tips for your application 🫡
Show Your Warmth:When writing your application, let your personality shine through! We want to see that friendly, professional approach you’ll bring to the role. A warm tone can make all the difference in making a great first impression.
Highlight Your Organisational Skills:Make sure to mention any experience you have with administration or organisation. We love seeing how you keep things running smoothly, so share specific examples of how you've managed tasks or supported a team in the past.
Emphasise Empathy and Communication:Since this role is all about supporting others, don’t forget to showcase your communication skills. Talk about times when you’ve effectively communicated with visitors or colleagues, and how you’ve made them feel valued and heard.
Apply Through Our Website:We encourage you to apply directly through our website for a seamless process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our values-driven team!
How to prepare for a job interview at RMBI Care Co.
✨Show Your Warmth
As a Receptionist, your friendly approach is key. Make sure to greet your interviewer with a smile and maintain a warm tone throughout the conversation. This will reflect your ability to create a welcoming atmosphere for visitors and callers.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed administrative tasks in the past. Whether it’s keeping records accurate or ensuring smooth operations, showcasing your organisational skills will highlight your fit for the role.
✨Communicate Clearly and Empathetically
Practice articulating your thoughts clearly and empathetically. Use scenarios from your previous experiences to illustrate how you’ve effectively communicated with customers or team members, as this aligns with the values of kindness and support.
✨Familiarise Yourself with IT Tools
Brush up on your IT skills, especially with documents, spreadsheets, and databases. Be ready to discuss any relevant software you’ve used before, as this will show your confidence in handling the administrative side of the role.
