At a Glance
- Tasks: Support the sales team with admin duties and customer care.
- Company: Join R&M Electrical Group Ltd, a dynamic and supportive workplace.
- Benefits: Gain valuable experience and career progression in a thriving industry.
- Other info: Enjoy a structured apprenticeship with a friendly team and a focus on growth.
- Why this job: Kickstart your career in sales with hands-on training and mentorship.
- Qualifications: GCSEs in English and Maths, plus strong communication and organisational skills.
The predicted salary is between 15000 - 20000 £ per year.
R&M Electrical Group Ltd are looking for a Sales Admin Apprentice to start in September, performing administrative, logistical and assistant-type duties, learning all aspects of the sales process, and offering customer support to new and existing customers.
This role offers a fantastic career progression opportunity for the right candidate.
What You'll Do
- Perform a variety of administrative, logistical, and assistant-type duties, supporting other team members for optimal productivity.
- Support the team on all aspects of the sales process through quotes, orders, receipts and despatch to provide a high level of customer support to new and existing customers.
- Provide general administrative support including answering phones, filing, and dealing with e-mails.
- Keep the stores area in an acceptable condition and always act in compliance with the group's health and safety, environmental and quality management systems.
- Undertake any other duties that are within your skill and capability as directed by the manager.
- Perform all tasks in compliance with the group's health and safety and quality control systems and other applicable management systems and best practices.
Qualifications
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical thinking
- Team working
- Initiative
- Desired
- Desired GCSE qualifications: English 4-9 / A-C Maths 4-9 / A-C
- Training & Apprenticeship
- Course: Customer Service Practitioner (Level 2)
- Level: 2 – Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
- Working Week: Monday – Thursday 8:00am – 5:00pm, Friday 8:00am – 4:00pm, with 1 hour unpaid lunch.
- Expected Duration: 1 year
- Training Provider: Learning Skills Partnership Ltd
- #J-18808-Ljbffr
Sales Admin Apprentice in Southampton employer: R&M Electrical Group Ltd
R&M Electrical Group is an exceptional employer, offering a dynamic and supportive work environment for ATEX Enclosure Assembly Technicians. With a strong focus on employee development, you will benefit from comprehensive training opportunities and a robust benefits package, all while working in a fast-paced workshop that prioritises health and safety. Join a team that values your expertise and fosters growth in the thriving UK manufacturing sector.
Contact Details:
R&M Electrical Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Admin Apprentice in Southampton
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like R&M Electrical Group Ltd.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like R&M Electrical Group Ltd. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Sales Admin Apprentice in Southampton
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at R&M Electrical Group Ltd.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join R&M Electrical Group Ltd and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at R&M Electrical Group Ltd
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by R&M Electrical Group Ltd. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at R&M Electrical Group Ltd will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
