RM Education is seeking an IT Support Engineer to deliver first-class technical assistance to teachers and learners across schools and education sites. You will operate within an ITIL-based framework, working with the service desk to meet SLA targets and escalate when necessary to keep customers updated.
The role emphasizes strong troubleshooting, clear communication, and the ability to collaborate with remote teams while maintaining high levels of service.
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Education IT Support Engineer - Hybrid in London employer: RM Education
At RM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a flexible working environment that supports a healthy work-life balance. With competitive benefits including private medical healthcare and a focus on diversity and inclusion, RM is dedicated to enriching the lives of both our employees and the learners we serve worldwide.
