At a Glance
- Tasks: Resolve complex incidents and enhance support team capabilities in cloud environments.
- Company: RM Technology, a leader in tech solutions with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career advancement potential.
- Why this job: Join a dynamic team and make a real impact in cloud and identity support.
- Qualifications: Experience in Microsoft 365, Azure, Google Workspace, and mentoring skills.
The predicted salary is between 60000 - 80000 £ per year.
RM Technology is seeking a highly skilled 3rd Line Senior Support Consultant to own the technical resolution of complex incidents.
You will diagnose deep systemic infrastructure issues, automate recurring fixes, and elevate the support team's capabilities while working with the Operations Manager and external suppliers to meet SLAs.
You will manage Microsoft 365, Azure, and Google Workspace environments, implement security controls, and mentor Tier 1/2 staff.
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Senior 3rd-Line Cloud & Identity Support Specialist in Bellshill employer: RM Education
At TTS, we are dedicated to enriching the lives of learners globally, making us an exceptional employer for those passionate about education. Our supportive work culture promotes hybrid working options, allowing flexibility between home and office, while our commitment to employee growth is evident through comprehensive benefits, including private healthcare and opportunities for professional development. Join us in a collaborative environment where your contributions directly impact educational outcomes and inspire a love of learning in children.
