Sales Account Lead, Large Accounts in Bellshill

Would you like to help enrich the lives of learners around the world? At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

As a Sales Account Lead, you will be responsible for some of our largest customers, managing and securing new business within our largest customers and from other large multi-academy education trusts (30+ schools). You’ll sell RM’s technology products and services to K‑12 schools that reside in the largest authorities, building long‑term relationships with key C‑suite decision‑makers such as IT professionals, Authority leads, Trust Heads, and School Business Leaders among our most high‑profile customers.

Responsibilities

• Opportunity identification, development and closure: Identify, pursue and develop new opportunities within your customer base, using a tailored approach. Map out key trust decision makers and build an engagement plan for those stakeholders. Where applicable, lead the bid response effort with the support of the bid management team. Generate account growth through prospecting, networking, attending events, and leveraging consolidation opportunities. Conduct needs assessments and deliver tailored product/service demonstrations with the support of RM colleagues. Manage the full sales cycle from renewal through to negotiation and close.
• Customer engagement: Map out, engage, maintain and influence a network of decision makers and influencers within the trusts you manage to generate long‑term strategic relationships that can be converted to tangible future sales opportunities. Attend customer meetings, growing personal profile and connections across the trust schools. Act as a window into RM as a point of escalation for the customer.
• Pipeline management and forecasting: Deliver against targets through pipeline management within RM’s CRM. Track pipeline and ensure coverage against target. Accurately forecast pipeline and commit on behalf of your team at regular pipeline commit meetings with Sales leadership. Ensure appropriate regular contact with all opportunities and the account in general.
• Improvement focus: Work closely with your Sales colleagues to share best practice and help each other improve win rates. Identify any solutions gaps/requirements that RM needs to address to be successful in any given initiative and support the business in bringing this to life in bids and customer engagements.
• Team Management: Oversee team operations by ensuring efficient and effective day‑to‑day operations, including team workflows, processes and overall approach to sales execution. Drive team performance through coaching, feedback and goal setting. Support team wellbeing by actively managing team welfare and promoting a supportive team culture.

Experience Skills and Experience

• You will have proven experience of B2B sales, with a strong track record, and ideally experience in the education or technology sectors.
• Engaging with senior C‑suite stakeholders and decision‑makers in schools & trusts.
• Working in and leading matrixed sales and bid teams, involving different specialists.
• Managing, coaching or developing others, helping them grow their performance.

You will be:

• Self‑motivated, target‑driven, and able to work independently.
• A strong strategic thinker, commercial decision maker and account planner.
• Analytical, able to understand both RM’s business drivers, solutions and delivery, and customers’ key drivers.
• Someone who acts with initiative, able to find a creative approach to solving customer problems.
• A great communicator, able to engage with and influence external and internal stakeholders.
• Proficient in using CRM systems.

You will have:

• Experience in building strategic relationships at a C‑Suite, Executive/Director level within the Trust.
• A full UK driving licence, and a willingness to travel.
• Passion for working with the Education sector.
• A flexible can‑do attitude, with a willingness and ability to adapt within the role.

What’s in it for you?

At RM we have My Work Blend @RM which provides office‑based colleagues with multi‑location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment.

As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance‑related bonus. There are lots of voluntary benefits too.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all.