RM Education is seeking a dedicated end user software support specialist to serve as the single point of contact for in-scope requests. You will resolve technical issues via phone, live chat, or self-service, while prioritising and tracking incidents to meet service levels.
The role offers hybrid working options and a collaborative environment across RM’s education technology divisions. IMF DBS checks are part of the recruitment process, and RM values safeguarding and inclusion.
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Hybrid Service Desk Engineer: EdTech Support Champion in Bellshill employer: RM Education
At RM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a flexible working environment that supports a healthy work-life balance. With competitive benefits including private medical healthcare and a focus on diversity and inclusion, RM is dedicated to enriching the lives of both our employees and the learners we serve worldwide.
