RM Education in the UK is seeking a 3rd line IT Support Engineer to join the Glow Cloud Support Team. You will deliver high-quality, customer-focused support to education users, working to SLA targets and collaborating with remote teams to resolve incidents.
The role requires solid troubleshooting skills, ITIL experience, and the ability to communicate effectively with non-technical users. A competitive salary and benefits package is offered.
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Cloud 3rd Line Support Engineer - Education Tech in Bellshill employer: RM Education
At RM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a flexible working environment that supports a healthy work-life balance. With competitive benefits including private medical healthcare and a focus on diversity and inclusion, RM is dedicated to enriching the lives of both our employees and the learners we serve worldwide.
