At a Glance
- Tasks: Manage e-marking and e-assessment services while ensuring top-notch delivery and quality.
- Company: Join RM Education, a leader in innovative assessment solutions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and operational excellence.
- Why this job: Make a real difference in education by enhancing assessment services for key customers.
- Qualifications: Experience in service delivery and strong relationship management skills.
The predicted salary is between 30000 - 40000 £ per year.
RM Education seeks an Assessment Service Delivery professional to coordinate and manage e-marking and e-assessment services for key customers.
You will drive operational delivery, resource planning, and quality checks, while maintaining strong supplier and customer relationships.
You will oversee performance against SLAs, participate in testing cycles, and contribute to process improvements within RM's Assessment Service Management function.
This role offers hybrid working options.
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We think you need these skills to ace Assessment Service Manager – Hybrid Role in Abingdon
Operational Delivery
Resource Planning
Quality Checks
Supplier Relationship Management
Customer Relationship Management
Performance Monitoring
SLA Management
