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For Companies At a Glance
- Tasks: Support members, manage enquiries, and drive membership growth in a dynamic environment.
- Company: Join a professional membership body located in the heart of London.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal development.
- Why this job: Be part of a vibrant team making a real impact in member engagement and support.
- Qualifications: Strong organisational skills, customer service experience, and IT proficiency are essential.
- Other info: Immediate start available; perfect for those looking to kickstart their career.
The predicted salary is between 24000 - 36000 £ per year.
Hybrid working role, 3 days office based (City of London, EC1M) * Salary – £30,000 Annually This professional membership body based in the City of London is currently seeking a Membership Executive to join them, with the main emphasis of this role being to support existing members and focus on membership growth and business development, through the delivery of the organisation’s strategies. Accommodating and advising existing and new members for educational and service enquiries whilst adhering to and improving membership processes – typical responsibilities will include but are not limited to: * Acting as first point of contact for membership enquiries, completing application checks, updating the CRM, maintenance of information on the website, assist with membership renewal processes to include producing certificates and ensuring receipt of payment * Arranging committee/council meetings and events, preparing presentations, meeting papers and take meeting minutes * Extensively liaising with members and key stakeholders to deliver solutions * Ensuring that compliance procedures are always followed and keep up to date on relevant changes to legislations/laws The suitable candidate will be extremely organised with excellent administrative abilities. You will work well autonomously and as part of a team; and possess strong report writing and IT skills. Previous experience of working within a professional membership role is advantageous but not essential. Strong customer service and stakeholder engagement is a must. Board meetings/committee experience is beneficial. Strong IT/Systems skills are a must (MS Excel, Outlook & Word) as is the ability to learn new systems quickly. To apply for the position of Membership Executive, please submit your CV in MS Word by way of an application. Interviews can be arranged for an immediate start
Membership Executive employer: RLP Resourcing Services Ltd
Contact Detail:
RLP Resourcing Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Executive
✨Tip Number 1
Familiarise yourself with the organisation's mission and values. Understanding their goals will help you tailor your conversations during interviews and demonstrate how your skills align with their objectives.
✨Tip Number 2
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and expectations, which can help you prepare for potential interview questions.
✨Tip Number 3
Brush up on your CRM and IT skills, especially in MS Excel, Outlook, and Word. Being able to showcase your proficiency in these tools during the interview will set you apart from other candidates.
✨Tip Number 4
Prepare examples of your customer service and stakeholder engagement experiences. Be ready to discuss specific situations where you successfully resolved issues or improved processes, as this is crucial for the Membership Executive role.
We think you need these skills to ace Membership Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Membership Executive role. Emphasise your organisational abilities, customer service experience, and any previous work in membership or administrative roles.
Showcase IT Skills: Since strong IT skills are essential for this position, include specific examples of your proficiency with MS Excel, Outlook, and Word. Mention any experience with CRM systems or other relevant software to demonstrate your capability.
Highlight Stakeholder Engagement: In your application, provide examples of how you've successfully engaged with stakeholders or members in previous roles. This could include managing enquiries, arranging meetings, or delivering presentations.
Proofread Your Application: Before submitting your application, carefully proofread your CV to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Membership Executive role.
How to prepare for a job interview at RLP Resourcing Services Ltd
✨Know the Organisation Inside Out
Before your interview, make sure to research the professional membership body thoroughly. Understand their mission, values, and recent developments. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Your Customer Service Skills
As a Membership Executive, strong customer service is crucial. Prepare examples from your past experiences where you've successfully handled member enquiries or resolved issues. Highlight your ability to engage with stakeholders effectively.
✨Showcase Your Organisational Abilities
The role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks, prioritise responsibilities, and maintain attention to detail. Consider sharing specific tools or methods you use to stay organised.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations related to membership processes. Practise answering these types of questions to demonstrate your critical thinking and adaptability.
