At a Glance
- Tasks: Be the voice of our hotel, connecting guests with exceptional service.
- Company: Join the vibrant team at Renaissance London Heathrow.
- Benefits: Enjoy 28 days holiday, free meals, and discounts at Arora Hotels.
- Other info: Dynamic workplace with recognition awards and employee parties.
- Why this job: Kickstart your career in hospitality with growth opportunities and a fun work environment.
- Qualifications: Passion for customer service and excellent communication skills required.
The predicted salary is between 26520 - 26520 £ per year.
Salary – £26,520. Holiday – 28 days holiday, enhanced after 5 years of service. But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us... With 710 spacious, soundproofed bedrooms, amazing runway views and a great selection of Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travellers. The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates. It offers a large gym facility, business centre and on-site parking with ample spaces for both guests and employees of the hotel.
A bit about what you will do... Switchboard operators in our team create the start of an exceptional experience when guests get in touch. Operating switchboard, answering and forwarding incoming telephone calls. Transferring calls to the appropriate person or department. Taking down and passing on messages where necessary.
More about you... A passion for delivering exceptional levels of customer service. Calm, efficient and organised. Excellent communication skills and high standard of English. Listens and responds proactively to our guests' needs. Experience in a similar role within a 4-star hotel is a significant advantage.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Switchboard Operator in London employer: RLH
Renaissance London Heathrow is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 28 days of holiday, free meals on duty, and extensive discounts at Arora and Marriott Hotels, employees are valued and recognised for their contributions. The hotel's commitment to career progression within the Arora group ensures that team members can grow and thrive in their roles, making it a rewarding place to work.
