At a Glance
- Tasks: Assist guests with reservations via phone and email while maximising sales.
- Company: Renaissance London Heathrow, known for its warm and efficient service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Weekend shifts required; perfect for those looking to gain experience in the hospitality industry.
- Why this job: Join a vibrant team and enhance your customer service skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 24750 - 30250 £ per year.
Renaissance London Heathrow is seeking a Reservation Agent to deliver warm, efficient service to guests.
You will know the hotel’s rooms and facilities and confidently quote rates and packages.
In this role you will assist guests by phone and email, input and retrieve data in our reservations system, and strive to maximise sales and room occupancy while maintaining a professional appearance.
Weekend shifts are included.
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Guest Reservations Specialist — Growth & Perks employer: RLH - Reservations
Renaissance London Heathrow is an exceptional employer that prioritises a supportive and dynamic work culture, offering comprehensive training and growth opportunities for its employees. With a focus on delivering outstanding guest experiences, team members enjoy a collaborative environment where their contributions are valued, alongside competitive benefits and the unique advantage of working in a vibrant airport location that attracts diverse clientele.
