Commercial Operations & Sales Enablement Manager - 12-month FTC in Uxbridge

Quality Compliance Systems (QCS), part of RLDatix, is on a mission to help raise the standard of care…everywhere. Trusted by thousands of care providers across the UK, our solutions empower organisations to deliver safe, high-quality care. Our platform combines compliance management, care planning, auditing, and workforce training tools to ensure providers have the right information at the right time—supporting better outcomes for those who need care most.

We’re searching for a Stockley Park-based Commercial Operations & Sales Enablement Manager to join our Commercial Operations team, so that we can equip and optimise our commercial teams to drive predictable growth. The Commercial Operations & Sales Enablement Manager will own systems, processes, data, and tooling across Sales, Marketing, Onboarding, and Customer Success to ensure alignment, clarity, and operational excellence across the full revenue engine.

How You’ll Spend Your Time

• Own end-to-end commercial operations support across Sales, Marketing, Onboarding, and Customer Success to enable predictable growth.
• Develop and deliver a comprehensive sales enablement programme including onboarding, product training, and playbooks to improve conversion.
• Manage CRM operations (Salesforce), ensuring clean data, high adoption, and automated workflows for accurate forecasting and reporting.
• Analyze pipeline trends and performance drivers to provide actionable insights and identify growth opportunities.
• Partner with the Sales Manager and cross-functionally with Marketing, Product, Finance, and Customer Success to ensure GTM alignment and operational excellence.

What Kind of Things We’re Most Interested in You Having

• Proven experience in Commercial Operations, Sales Enablement, or Sales/Revenue Operations within a SaaS or tech-led business, selling to non-enterprise clients (ideally SMBs/Owner-Operator clients).
• Strong Salesforce skills and understanding of SaaS metrics, sales funnel management, and revenue forecasting.
• Experience building sales playbooks, onboarding programmes, and enablement content for tel sales/inside sales teams.
• Highly analytical with strong Excel/Sheets and data modelling capability.
• Ability to commute to Stockley Park on a hybrid basis (1-2 days per week).
• A sincere interest in empowering care providers through technology.
• A knack for working collaboratively in a people-focused, mission-led environment.

By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, marital status, or any other status protected by law.