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For Companies At a Glance
- Tasks: Lead and mentor a team while providing hands-on technical support.
- Company: Dynamic healthcare tech company focused on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Make a difference in healthcare technology while developing your leadership skills.
- Qualifications: 1-2 years of IT support leadership experience and strong technical knowledge.
- Other info: Join a passionate team dedicated to improving healthcare through technology.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare technology company is looking for a UK-based Team Lead for its Service Desk team in Richmond, UK. The role involves managing and mentoring a small team of technicians, providing hands-on technical support, and ensuring operational efficiency.
Candidates should have:
- 1–2 years of leadership experience in IT support
- In-depth IT knowledge
- A sincere interest in healthcare technology
The position follows a hybrid work model with three days onsite required.
Service Desk Team Lead — Hybrid (UK) employer: RLDatix
Contact Detail:
RLDatix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Lead — Hybrid (UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare tech space and let them know you're on the lookout for a Service Desk Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership skills and technical knowledge. Think about real-life examples where you've led a team or solved tricky IT issues. This will show you're not just talk but can walk the walk too!
✨Tip Number 3
Don’t forget to showcase your passion for healthcare technology! During interviews, share why you’re excited about this field and how you can contribute to improving IT support in a healthcare setting. It’ll make you stand out from the crowd.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with the right people. Plus, it shows you’re serious about joining our team and makes it easier for us to find you.
We think you need these skills to ace Service Desk Team Lead — Hybrid (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in IT support. We want to see how you've managed teams and provided technical support, so don’t hold back on those details!
Show Your Passion for Healthcare Tech: In your cover letter, let us know why you're interested in healthcare technology. We love candidates who are genuinely excited about making a difference in this field, so share your thoughts!
Be Clear and Concise: When filling out the application, keep your answers straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at RLDatix
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially in IT support and healthcare technology. Be ready to discuss specific tools and systems you've worked with, as well as how you've solved technical issues in the past.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or mentored others in previous roles. Highlight your approach to managing conflicts, motivating team members, and ensuring operational efficiency.
✨Understand the Hybrid Model
Since this role requires a hybrid work model, be prepared to discuss how you manage your time and productivity both onsite and remotely. Share any experiences you have with remote team management or collaboration tools.
✨Express Your Passion for Healthcare Technology
Demonstrate your genuine interest in healthcare technology during the interview. Research the company’s products and services, and be ready to discuss how you see technology improving healthcare outcomes.
