RLDatix based in the UK is seeking a Senior Technical Support Consultant to join our Level 2 Customer Support team. You will provide advanced technical assistance for complex customer issues and help maintain operational stability for RLDatix customers.
You will diagnose escalated challenges, communicate clearly with customers, and collaborate with engineering to drive root cause analysis and knowledge base improvements. Flexibility for shifts and on-call cover is required.
#J-18808-LjbffrSenior Tech Support Consultant - Healthcare SaaS (UK) employer: RLDatix
At RLDatix, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive benefits such as private health insurance, an Employee Assistance Program, and Loyalty Awards, ensuring our team feels valued and supported while driving impactful procurement strategies in the technology sector.
