RLDatix is recruiting a UK-based Senior Technical Support Consultant for our Level 2 Customer Support team. You will diagnose and resolve escalated issues, communicate clearly with customers, and coordinate with engineering to ensure stable operations and readiness for new product releases.
You will work closely with L3 Support and Sustained Engineering, applying growing product knowledge to support complex inquiries and improve incident documentation and knowledge sharing across teams.
#J-18808-LjbffrSenior SaaS Support Consultant – Healthcare Tech employer: RLDatix
At RLDatix, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive benefits such as private health insurance, an Employee Assistance Program, and Loyalty Awards, ensuring our team feels valued and supported while driving impactful procurement strategies in the technology sector.
