At a Glance
- Tasks: Lead a team to drive customer success and engagement with strategic accounts.
- Company: Join RLDatix, a forward-thinking company based in London.
- Benefits: Enjoy a hybrid work model, competitive salary, and career growth opportunities.
- Other info: Collaborative environment with a focus on innovation and excellence.
- Why this job: Make a real impact by enhancing customer satisfaction and retention.
- Qualifications: Experience in customer success management and team leadership required.
The predicted salary is between 70000 - 90000 £ per year.
RLDatix, based in London, seeks a Senior Manager, Customer Success (Enterprise) to lead a team of Enterprise CS Managers and engage with strategic customers.
The role focuses on driving adoption, outcomes, satisfaction, retention and expansion across RLDatix’s most complex accounts.
You will provide executive sponsorship on select strategic accounts, coach a high-performing team, and align with Sales, Services, Product and Support to ensure renewal readiness and expansion opportunities.
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Senior Manager, Enterprise Customer Success (London Hybrid) employer: RLDatix
At RLDatix, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive benefits such as private health insurance, an Employee Assistance Program, and Loyalty Awards, ensuring our team feels valued and supported while driving impactful procurement strategies in the technology sector.
