RLDatix is seeking a UK-based, remote Second Line Support Consultant to join the Medics Support Team. You will provide advanced technical and functional support for RLDatix workforce management solutions, including rostering, scheduling, and payroll products, resolving complex customer issues and driving service improvements.
The role requires at least 3 years in technical support for SaaS/cloud solutions, experience with Zendesk/ServiceNow, and ITIL knowledge.
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Remote Second-Line Support Consultant (Healthcare SaaS) employer: RLDatix
At RLDatix, we are dedicated to transforming healthcare delivery and ensuring that every patient receives the highest quality of care. As an Account Executive based in London, you will be part of a dynamic team that values collaboration, employee wellness, and professional growth, offering benefits such as private health insurance and an Employee Assistance Program. Join us in making a meaningful impact in the healthcare sector while enjoying a supportive work culture that prioritises your success and well-being.
