At a Glance
- Tasks: Lead major incident management and oversee customer upgrades in a dynamic support team.
- Company: Join RLDatix, a leader in enhancing healthcare service performance.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your career in a supportive environment.
- Qualifications: Experience in incident management within SaaS and knowledge of ITIL frameworks.
The predicted salary is between 50000 - 65000 £ per year.
RLDatix is looking for an Incident & Upgrade Manager to enhance service performance within the Customer Support team. The role involves leading major incident management and overseeing customer upgrades. The ideal candidate will have proven experience in incident management within a SaaS environment and a strong understanding of ITIL frameworks. This is a UK-based role, primarily remote, with opportunities for growth and contribution to healthcare improvement.
Remote Major Incident & Upgrade Lead employer: RLDatix
At RLDatix, we pride ourselves on being an exceptional employer that values innovation and collaboration within the healthcare sector. Our remote work culture fosters flexibility and work-life balance, while our commitment to employee development ensures that you have ample opportunities for growth and advancement. Join us in making a meaningful impact on healthcare improvement, all from the comfort of your own home in the UK.
