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- Tasks: Support healthcare implementations through analysis, training, and collaboration with teams.
- Company: Join RLDatix, a global leader in healthcare solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Customer-facing experience, strong analytical and communication skills.
- Other info: Dynamic team environment with a focus on client success.
The predicted salary is between 36000 - 60000 £ per year.
RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare every day. We're searching for a UK based Implementation Consultant to join our Professional Services Workforce team, so that we can deliver consistent, high-quality implementations and ensure best-practice service delivery for our customers.
You will provide a strong grounding across the Services function, supporting implementation projects through analysis, configuration, training, and documentation, while working collaboratively with internal teams to help RLDatix deliver outstanding client outcomes.
How You’ll Spend Your Time
- Building strong working relationships with internal teams and customers to ensure consistent, high-quality outcomes
- Performing data analysis using customer and RLDatix data in order to support implementation projects
- Configuring the HealthSuite product in line with best practices within a defined product set
- Training customers on HealthSuite to enable effective adoption and long-term success
- Preparing presentations and documentation ready for review by Consultants and Senior Consultants
- Supporting project administration and governance, keeping documentation and APM reporting up to date
- Delivering product demonstrations as required throughout the implementation lifecycle
- Monitoring and reporting project progress to the Managing Consultant, escalating risks where necessary
- Keeping Client Services leadership informed of technical or political developments that may impact delivery
- Striving for excellent client feedback on every implementation engagement
What Kind of Things We’re Most Interested in You Having
- Experience in a customer-facing or services-based role
- Proven ability to manage time effectively and deliver work within tight timeframes
- Strong analytical skills with an ability to approach problems in a structured, thoughtful way
- Excellent communication skills, with confidence engaging end users within client organisations
- High attention to detail, ensuring tasks are completed thoroughly and accurately
- Ability and willingness to learn, particularly developing expertise in the RLDatix HealthSuite
- Good working knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Project
- A customer-centric mindset, with empathy, professionalism, and a strong desire to achieve project goals
- Flexibility and adaptability, responding positively to changing priorities and customer needs
- Ability to travel across the UK & Ireland as part of the role
- A collaborative working style, contributing positively within a fast-paced, delivery-focused environment
Implementation Consultant - Workforce in London employer: RLDatix
Contact Detail:
RLDatix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant - Workforce in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RLDatix on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to implementation consulting. Think about how your experience aligns with their needs, especially around customer service and project management.
✨Tip Number 3
Showcase your analytical skills during interviews. Be ready to discuss specific examples where you've used data analysis to solve problems or improve processes. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining TeamRLD.
We think you need these skills to ace Implementation Consultant - Workforce in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Implementation Consultant role. Highlight your experience in customer-facing roles and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about healthcare and how your skills align with our mission at RLDatix. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Analytical Skills: Since the role involves data analysis, make sure to include examples of how you've used analytical skills in past roles. We’re looking for structured problem-solving approaches, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at RLDatix
✨Know Your Stuff
Before the interview, make sure you understand RLDatix's HealthSuite product inside and out. Familiarise yourself with its features and how it benefits healthcare organisations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Implementation Consultant, you'll need to engage with clients effectively. Prepare examples of how you've successfully communicated complex information in previous roles. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've approached problem-solving in a structured way. Think of specific instances where your analytical skills made a difference in a project. This will highlight your ability to handle data analysis and support implementation projects.
✨Emphasise Your Customer-Centric Approach
RLDatix values a customer-centric mindset, so be prepared to share stories that showcase your empathy and professionalism. Discuss how you've gone above and beyond to meet client needs, as this will resonate well with the interviewers.
