At a Glance
- Tasks: Lead a team to enhance customer success and drive satisfaction for strategic accounts.
- Company: Join RLDatix, a leader in customer success with a collaborative culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: This is a maternity cover role with potential for career advancement.
- Why this job: Make a real impact by driving customer engagement and success in a dynamic environment.
- Qualifications: Experience in customer success management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
RLDatix is seeking a London-based Senior Manager, Customer Success (Enterprise) to join our UK&I Customer Success team on a maternity cover basis. You will lead a team of Enterprise CS Managers and engage with strategic customers to drive adoption, outcomes, satisfaction, retention, and expansion across our most complex accounts.
You will partner with Sales, Services, Product and Support to align engagement strategies, monitor health metrics, and ensure renewal readiness.
Enterprise Customer Success Lead – London (Hybrid) employer: RLDatix
At RLDatix, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive benefits such as private health insurance, an Employee Assistance Program, and Loyalty Awards, ensuring our team feels valued and supported while driving impactful procurement strategies in the technology sector.
