RLDatix is seeking a North America–based Customer Support Manager to lead the support team, improve customer experience, and drive operational performance. You will balance people leadership with hands-on process improvements in a fast-paced, customer-centric environment.
You will use performance data, coaching, and cross-functional collaboration to remove blockers and implement AI-enabled tools and workflows that scale support. Travel to NA sites is expected about quarterly.
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Customer Support Manager – HealthTech & Operations employer: RLDatix
At RLDatix, we are dedicated to transforming healthcare delivery and ensuring that every patient receives the highest quality of care. As an Account Executive based in London, you will be part of a dynamic team that values collaboration, employee wellness, and professional growth, offering benefits such as private health insurance and an Employee Assistance Program. Join us in making a meaningful impact in the healthcare sector while enjoying a supportive work culture that prioritises your success and well-being.
