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For Companies At a Glance
- Tasks: Support healthcare implementations through analysis, training, and collaboration with teams.
- Company: Join RLDatix, a global leader in healthcare solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Customer-facing experience, strong analytical and communication skills.
- Other info: Dynamic team environment with a focus on client success.
The predicted salary is between 36000 - 60000 £ per year.
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
We’re searching for a UK based Implementation Consultant to join our Professional Services Workforce team, so that we can deliver consistent, high-quality implementations and ensure best-practice service delivery for our customers. You will provide a strong grounding across the Services function, supporting implementation projects through analysis, configuration, training, and documentation, while working collaboratively with internal teams to help RLDatix deliver outstanding client outcomes.
How You’ll Spend Your Time
- Building strong working relationships with internal teams and customers to ensure consistent, high-quality outcomes
- Performing data analysis using customer and RLDatix data to support implementation projects
- Configuring the HealthSuite product in line with best practices within a defined product set
- Training customers on HealthSuite to enable effective adoption and long-term success
- Preparing presentations and documentation ready for review by Consultants and Senior Consultants
- Supporting project administration and governance, keeping documentation and APM reporting up to date
- Delivering product demonstrations as required throughout the implementation lifecycle
- Monitoring and reporting project progress to the Managing Consultant, escalating risks where necessary
- Keeping Client Services leadership informed of technical or political developments that may impact delivery
- Striving for excellent client feedback on every implementation engagement
What Kind of Things We’re Most Interested in You Having
- Experience in a customer-facing or services-based role
- Proven ability to manage time effectively and deliver work within tight timeframes
- Strong analytical skills with an ability to approach problems in a structured, thoughtful way
- Excellent communication skills, with confidence engaging end users within client organisations
- High attention to detail, ensuring tasks are completed thoroughly and accurately
- Ability and willingness to learn, particularly developing expertise in the RLDatix HealthSuite
- Good working knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Project
- A customer-centric mindset, with empathy, professionalism, and a strong desire to achieve project goals
- Flexibility and adaptability, responding positively to changing priorities and customer needs
- Ability to travel across the UK & Ireland as part of the role
- A collaborative working style, contributing positively within a fast-paced, delivery-focused environment
Implementation Consultant - Workforce in London employer: RLDatix North America
Contact Detail:
RLDatix North America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant - Workforce in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at RLDatix or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by practising common questions related to implementation consulting. Think about how your experience aligns with the role and be ready to share specific examples of your analytical skills and customer-facing experiences.
✨Tip Number 3
Showcase your adaptability! During interviews, highlight times when you've successfully navigated changing priorities or tackled unexpected challenges. This will demonstrate your flexibility, which is key for the Implementation Consultant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining TeamRLD and making a difference in healthcare.
We think you need these skills to ace Implementation Consultant - Workforce in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Consultant. Highlight your customer-facing experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about healthcare and how your background makes you a great fit for the role. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Analytical Skills: Since the role involves data analysis, be sure to include examples of how you've used analytical skills in past roles. We love seeing how you approach problems and find solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at RLDatix North America
✨Know the Product Inside Out
Before your interview, make sure you have a solid understanding of the HealthSuite product. Familiarise yourself with its features and benefits, as well as how it can improve healthcare outcomes. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills in previous roles. Think about times when you tackled complex problems or performed data analysis. Being able to articulate these experiences will demonstrate your ability to approach challenges in a structured way.
✨Practice Your Communication
Since this role involves training customers and engaging with end users, practice explaining complex concepts in simple terms. You might even want to do a mock presentation to a friend or family member. This will help you feel more confident and ensure you can communicate effectively during the interview.
✨Emphasise Your Customer-Centric Mindset
Be ready to share examples of how you've put customers first in your previous roles. Highlight any experiences where you went above and beyond to meet client needs or received positive feedback. This will align perfectly with the company's focus on delivering outstanding client outcomes.
