Sr Director, Sales Operations (London)

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we’re connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a Richmond-based Senior Director of Global Sales Operations to join our Global Go-To-Market Operations team, so that we can deliver operational excellence, scalable governance, and strategic insight across our global sales organization.

The Senior Director of Global Sales Operations will lead a global team supporting commissions, deal desk, reporting, and CRM governance to equip the GTM organization with the tools, data, and structure required for efficient growth and executive-level reporting.

How You’ll Spend Your Time

• Lead global sales operations strategy and governance to support accurate forecasting, scalable execution, and reporting transparency.
• Manage Salesforce and other GTM tools in order to drive automation, reduce manual effort, and improve decision-making.
• Develop and maintain executive-level dashboards and KPIs to track performance, bookings, and pipeline health.
• Oversee commission governance and deal desk frameworks in order to enforce compliance and standardize global sales processes.
• Collaborate with Sales, Finance, Legal, and HR to ensure alignment, mitigate risk, and enable business agility.

What Kind of Things We’re Most Interested in You Having

• Experience in Sales Operations, including experience in a senior leadership capacity.
• Proven success in designing and leading operational frameworks in a high-growth SaaS environment.
• In-depth knowledge on how to optimize CRM systems, drive sales compensation strategy, and implement scalable reporting.
• Ability to commute to Richmond, UK hub as needed.
• Sincere interest in transforming and scaling GTM operations through governance and insights.
• A knack for working cross-functionally and proactively within a global, fast-paced environment.

By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, retirement plan, paid time off, and paid holidays.

RLDatix is an equal opportunity employer and is committed to ensuring a fair and consistent recruitment process in accordance with UK law, including the Equality Act 2010. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

All offers of employment are subject to the successful completion of background checks. Any personal data provided in your application will be processed in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By submitting your application, you consent to the processing of your personal data for recruitment purposes.