Deal Desk Specialist

Deal Desk Specialist

Full-Time 49500 - 60500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Streamline sales operations and support financial planning in healthcare.
  • Company: Join RLDatix, a global leader improving healthcare for over 10,000 organisations.
  • Benefits: Flexible work environment, focus on employee wellness, and career growth opportunities.
  • Other info: Work collaboratively in a fast-paced, global environment with a supportive culture.
  • Why this job: Make a real impact in healthcare while developing your skills in a dynamic team.
  • Qualifications: Experience in commercial operations and strong communication skills required.

The predicted salary is between 49500 - 60500 £ per year.

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a London-based Deal Desk Specialist to join our Finance Business Support team, so that we can streamline sales operations, strengthen data accuracy, and support evidence‑based financial planning across the organization. The Deal Desk Specialist will apply foundational financial concepts, maintain CRM data integrity, build dashboards, and support routine planning cycles to enhance operational efficiency and inform strategic decisions.

How You’ll Spend Your Time

  • Establishing Deal Desk operations within the UK to enable consistent commercial execution
  • Setting standard Deal Desk procedures in partnership with the UK-based Sales team to ensure clarity and operational efficiency
  • Ensuring adherence to RLDatix’s global commercial standards while identifying regional nuances and defining appropriate business exceptions
  • Acting as the Deal Desk representative for Europe, with particular emphasis on the UK market
  • Assisting with Deal Desk inquiries by triaging requests and responding to basic commercial questions
  • Providing timely, accurate responses to support efficient sales cycles
  • Partnering with Legal and cross-functional stakeholders to drive forward contract negotiations
  • Managing commercial processes across:
    • Quote‑to‑Cash lifecycle
    • Renewals
    • Compliance with commercial policies
    • Drafting contract amendments and commercial terms
  • Supporting deal processing in RLDatix’s CRM, ensuring accuracy and completeness
  • Reviewing legally binding documents, including Master Services Agreements
  • Completing additional tasks and projects as assigned by the Director, Global Deal Desk

What Kind of Things We’re Most Interested in You Having

  • Experience supporting commercial operations, Deal Desk, Sales Ops, or contract processes
  • Strong understanding of the quote-to-cash lifecycle
  • Familiarity with CRM systems
  • Ability to interpret commercial policies and apply them consistently
  • Strong communication skills and confidence working cross-functionally
  • Ability to commute to our London office 2–3 days a week
  • Working collaboratively within a fast‑paced, global environment

By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Deal Desk Specialist employer: RLDatix Career Center

At RLDatix, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where your contributions directly impact healthcare intelligence on a global scale. Join us to be part of a forward-thinking team that values your expertise and empowers you to drive meaningful change in the industry.

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Contact Details:

RLDatix Career Center Recruitment Team

We think you need these skills to ace Deal Desk Specialist

Financial Concepts
CRM Data Integrity
Dashboard Building
Sales Operations
Quote-to-Cash Lifecycle
Contract Negotiation
Commercial Policy Interpretation