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- Tasks: Manage high-volume business accounts and coordinate outstanding payments.
- Company: Join RKW Ltd, Europe's leading distributor of domestic appliances.
- Benefits: Enjoy 25 days' leave, staff discounts, and hybrid working options.
- Other info: Fast-paced environment with excellent training and development opportunities.
- Why this job: Be part of a dynamic finance team with ambitious growth plans.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
RKW Ltd has a new opportunity for an experienced Credit Controller to join our Finance team, located in Stoke on Trent. You will become a key part of our Credit Control team, taking responsibility for large, high-volume business accounts, so experience in a fast-paced environment with potentially complex invoicing processes is an advantage. Your account base will include large retail businesses, and require you to coordinate outstanding payments and debit notes across a large differential in product order volumes. A confidence in written and verbal communication will be key, along with using Microsoft / Accounting / ERP platforms to collate and manage data and information.
Responsibilities and Duties
- Chasing debt for allocated number of customers
- Control orders in a proactive manner
- Posting of cash to ledger
- Raising credits and ad hoc invoices
- Use of credit insurance
- Resolving queries in a timely manner
- Exposure to multi-currency ledgers – GBP, Euro & USD
- Ad hoc tasks as and when required
- Provide support and cover for other members of the Credit Control Team
Skills and Desirables
- Experience of Navision and knowledge of debit notes an advantage and exposure to EDI an advantage
- Proficient in Microsoft Excel
- Great communication skills
- Fast paced environment
- Strong team player
- Good awareness of deadlines
RKW is Europe’s leading distributor and manufacturer of small domestic appliances and housewares products. Part of the Sutton Venture Group, RKW was established in 1989 and has grown from strength to strength. We have ambitious growth plans and seek an ambitious candidate to help us continue to succeed and help us achieve our vision for the future.
Company Benefits
- 25 days' annual leave + Bank Holidays
- Free parking on all sites
- Staff discount on all our products
- Employee Assistant Program
- Refer a Friend Scheme
- Training and development
- Eye care allowance
- Exclusive discounts on cinema, holidays, days out, eating out and much more
- Long service incentives and rewards
- Hybrid working available, post-probation period.
If you feel you have the right background and experience to carry out this busy role, we look forward to hearing from you. Please apply now via this advert – or email a CV directly to .
Credit Controller employer: RKW Limited
Contact Detail:
RKW Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company! Research RKW Ltd and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with large retail businesses, being confident in both written and verbal communication is key. Try role-playing scenarios or even chatting with friends about complex invoicing processes to sharpen your skills.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Microsoft Excel and any accounting software like Navision. If you can demonstrate your ability to manage data effectively during interviews, it’ll give you a leg up on the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the RKW team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience with high-volume accounts and any relevant software like Navision or Excel. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Finance team. Mention your communication skills and experience in fast-paced environments, as these are key for us.
Showcase Relevant Experience: When filling out your application, be sure to showcase any experience you have with multi-currency ledgers or credit insurance. This will help us see how you can hit the ground running in our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RKW Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with large accounts and complex invoicing. Brush up on your financial terminology and be ready to discuss your experience with multi-currency ledgers. Familiarise yourself with how you’ve managed high-volume accounts in the past.
✨Showcase Your Communication Skills
Since strong verbal and written communication is key for this role, prepare examples of how you've effectively resolved queries or chased debts in previous positions. Practise articulating these experiences clearly, as it will demonstrate your confidence and capability.
✨Get Comfortable with Tech
RKW Ltd values proficiency in Microsoft Excel and experience with ERP platforms like Navision. Before the interview, ensure you can discuss your technical skills and any relevant software you've used. If you have experience with EDI, make sure to highlight that too!
✨Be a Team Player
This role requires collaboration within the Credit Control team. Think of instances where you've supported colleagues or contributed to team goals. Be ready to share how you can bring that team spirit to RKW Ltd and help them achieve their ambitious growth plans.