At a Glance
- Tasks: Manage trade accounts, chase payments, and resolve disputes in a dynamic finance team.
- Company: Join RKW Ltd, Europe's leading distributor of domestic appliances with ambitious growth plans.
- Benefits: Enjoy 25 days' leave, staff discounts, training, and hybrid working options post-probation.
- Other info: Collaborative environment with opportunities for personal and professional development.
- Why this job: Be part of a thriving company celebrating 35 years of success and make a real impact.
- Qualifications: Experience in B2B credit control and proficiency in Microsoft Excel and accounting software.
The predicted salary is between 27900 - 34100 £ per year.
RKW Ltd has a new opportunity for an experienced Credit Controller to join our Finance team, located in Stoke on Trent. You will become a key part of our combined Credit Control and Disputes team, taking responsibility for a diverse range of trade accounts, including both ‘traditional’ and e-Commerce retail businesses, of varying sizes and order-volumes, coordinating outstanding payments and debit notes, dealing directly with client stakeholders. A confidence in written and verbal communication will be key, along with using Microsoft / Accounting / ERP platforms to collate and manage data and information.
Responsibilities & Duties:
- Working in collaboration with a Credit Control Administrator to minimise debt on an allocated base of customer accounts
- Providing 1-2-1 support to your CCA
- Proactively investigating debit claims and seeing these through to resolve or repayment
- Investigating anomalies for both invoices and debit claims that are withholding payment
- Posting of cash receipts, from multiple bank accounts, for both trade and E-commerce sales
- Liaising with customers to ensure payment will be received in accordance with payment terms
- Raising customer invoices in line with their requirements, ie consolidated invoices on a weekly or monthly basis
- Working within several shared mailboxes
- Proactively chasing of debt via phone and email
- Liaising with internal departments to assist in cash collection and query resolution
- Following collection processes for the reporting of aged debt, through external parties
- Raising of invoices and credits as required
- Any other ad-hoc tasks
- Providing cover for members of the credit control team
Proficient in Microsoft programmes, Excel, Outlook and Word. Experience of D365. Advantage if familiar with VLOOKUPs and Pivot Tables.
RKW is Europe’s leading distributor and manufacturer of small domestic appliances and housewares products. Part of the Sutton Venture Group, RKW was established in 1989 and has grown from strength to strength. We have ambitious growth plans and seek an ambitious candidate to help us continue to succeed and help us achieve our vision for the future.
Company Benefits:
- 25 days' annual leave + Bank Holidays
- Free parking on all sites
- Staff discount on all our products
- Employee Assistant Program
- Refer a Friend Scheme
- Training and development
- Eye care allowance
- Exclusive discounts on cinema, holidays, days out, eating out and much more
- Long service incentives and rewards
- Hybrid working available, post-probation period.
Come and join us to celebrate 35 years of business.
Credit Controller in Stoke-on-Trent employer: Rkw
RKW Ltd is an exceptional employer located in Stoke on Trent, offering a dynamic work environment where you can thrive as a Credit Controller. With a strong focus on employee growth, we provide extensive training and development opportunities, alongside generous benefits such as 25 days' annual leave, free parking, and exclusive discounts. Join us in celebrating our 35 years of success and be part of a team that values collaboration and innovation in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Stoke-on-Trent
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Rkw. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Rkw.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Rkw's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Rkw
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Rkw.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Rkw will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Rkw employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
