15 Month Fixed Term Credit Control Contract

Based at the head office, Macclesfield, Cheshire, the main purpose of this role is to administer and maintain the Sales Ledger and Credit Control function, ensuring UK and international customers pay promptly, liaising with internal and external customers to maximise cash flow and minimise queries, losses, and risk.

The duties include:

• Perform credit control duties including managing the sub-contract construction ledger specialised paperwork, payment allocations, and retention payment periods.
• Using a firm but fair approach to ensure customers pay within agreed payment terms, communicating via telephone and email.
• Liaise with customers, Customer Services and Sales to log and manage account disputes.
• Manage held order queues, corresponding with customers, Customer Services, and Sales to ensure all orders are released according to required time frames, payment terms, and credit limits.
• Familiarity with the principles, functions and websites of credit insurers and credit reference agencies.
• Set, maintain and revise credit limits.
• Liaise with Insolvency Practitioners and solicitors where necessary.
• Attend weekly meetings with key stakeholders providing up-to-date notes on status of overdue accounts and disputes.
• Administer and maintain Sales Ledgers including recording, posting, and allocating daily customer receipts received by bank transfer, bank card and cheque.
• Manage customer receipt queries and remittance processing.
• Weekly reconciliation of receipts received and posted.
• Liaise with Customer Services to report and manage proforma invoice payments.
• New account application processing (including credit reference review and credit insurance applications) and new account creation.
• Maintenance of existing accounts.
• Manage team email inboxes correspondence, responding to or forwarding emails where applicable.
• Month end reporting duties.
• Provide holiday and other absence cover and general backup and support for other colleagues within the Accounts Department.

The ideal candidate will have:

• Ability to learn and adapt to using new systems quickly.
• Clear, concise, professional written and verbal (telephone/face-to-face) communication.
• Intermediate competency in the use of Excel (including pivot tables/lookups/sumifs).
• Experience of working within a Finance department.
• Customer service orientated aptitude.
• Strong numeracy, organisation, administration, and problem-solving skills.
• Comfortable working in a fast-paced office environment delivering to deadlines.
• Active team player capable of working under your own initiative.
• Personal qualities: confident, positive, enthusiastic, organised, focused Finance professional.
• Able to listen attentively and interpret instructions effectively.
• Considerate to and with others.
• Work with a good attention to detail taking pride in work produced.
• Self-assured when dealing with challenging situations.

What they offer:

• Competitive salary.
• 26 days annual leave plus bank holidays (4-5 days saved for Christmas).
• Additional annual leave purchase scheme (up to 5 days).
• Birthday Holiday.
• Employee Benefits Platform which includes group life insurance and death in service, company pension contribution, occupational health services, discounted gym membership, free parking on all sites, employee assistance programme, 24/7 free confidential advice, discounted high street shopping, cycle to work scheme.

Please submit your CV for immediate consideration.