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- Tasks: Lead a team to deliver exceptional customer experiences in a luxury flagship store.
- Company: Heritage brand known for its rich legacy and luxurious offerings.
- Benefits: Competitive salary, excellent culture, and opportunities for growth.
- Why this job: Join a passionate team and inspire customers with luxury products.
- Qualifications: Experience in luxury retail management and a flair for customer service.
- Other info: Fast-paced environment with a focus on world-class service.
The predicted salary is between 36000 - 60000 £ per year.
This exceptional heritage brand with a rich legacy is looking for a Sales and Customer Service Manager at the beautiful flagship.
The store offers a unique experience, where customers will be inspired by fine teas and coffee, luxury hot chocolate and gifts.
To be considered for the role candidates will have:
- Previous Store Management experience in a luxury or experience driven space
- Confident in a fast paced environment
- Strong attention to detail
- A passion for world class service and standards
The brand offers excellent benefits and a fabulous culture.
Salary displayed is a guide, depending on experience.
Sales And Customer Service Manager employer: RJUK
Contact Detail:
RJUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales And Customer Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by researching the brand's heritage and values. We want to see you shine with your knowledge about their unique offerings, like fine teas and luxury gifts. Show them you’re passionate about their world-class service!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing a team in a fast-paced environment. We suggest doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales And Customer Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury and customer service shine through. We want to see how much you care about creating exceptional experiences for customers!
Tailor Your CV: Make sure your CV highlights your previous store management experience in a luxury setting. We love seeing specific examples of how you've excelled in fast-paced environments!
Attention to Detail is Key: Pay close attention to the details in your application. We appreciate well-structured and error-free submissions, as they reflect the high standards we uphold in our flagship store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at RJUK
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history and values. Understand their product range, especially the luxury teas, coffees, and gifts they offer. This knowledge will not only impress but also show your genuine interest in the role.
✨Showcase Your Management Experience
Be ready to discuss your previous store management experience in detail. Prepare specific examples of how you've led teams in fast-paced environments and maintained high service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Attention to Detail
In a luxury setting, attention to detail is crucial. Bring examples of how you've ensured quality and precision in your previous roles. Whether it’s about visual merchandising or customer interactions, highlight your commitment to excellence.
✨Passion for Customer Service
Express your passion for delivering world-class service. Share stories that illustrate your dedication to customer satisfaction and how you’ve gone above and beyond to create memorable experiences for customers.
