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- Tasks: Lead a team to deliver exceptional customer service and drive sales in a luxury environment.
- Company: Heritage brand known for its rich legacy and unique customer experiences.
- Benefits: Competitive salary, excellent benefits, and a vibrant company culture.
- Why this job: Join a passionate team and inspire customers with luxury products and experiences.
- Qualifications: Experience in luxury retail management and a commitment to world-class service.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This exceptional heritage brand with a rich legacy is looking for a Sales and Customer Service Manager at the beautiful flagship store. The store offers a unique experience, where customers will be inspired by fine teas and coffee, luxury hot chocolate and gifts.
To be considered for the role candidates will have:
- Previous Store Management experience in a luxury or experience driven space
- Confident in a fast paced environment
- Strong attention to detail
- A passion for world class service and standards
The brand offers excellent benefits and a fabulous culture. Salary displayed is a guide, depending on experience.
Sales And Customer Service Manager in London employer: RJUK
Contact Detail:
RJUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales And Customer Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the hunt for a Sales and Customer Service Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the brand's heritage and values. Show us that you’re not just passionate about luxury products, but also about delivering world-class service that aligns with their standards.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous store management experience and how it relates to creating an inspiring customer experience. We want to hear how you’ve thrived in fast-paced environments and maintained attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales And Customer Service Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury products and world-class service shine through. We want to see how your enthusiasm aligns with our brand's values and the unique experience we offer at our flagship store.
Highlight Relevant Experience: Make sure to showcase your previous store management experience, especially in luxury or experience-driven environments. We’re looking for candidates who can thrive in a fast-paced setting, so don’t hold back on those achievements!
Attention to Detail is Key: Since we pride ourselves on high standards, pay close attention to the details in your application. From spelling and grammar to formatting, a polished application reflects your commitment to excellence, which is exactly what we value.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and keen to join our fabulous culture!
How to prepare for a job interview at RJUK
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history and values. Understand their product range, especially the luxury teas, coffees, and gifts they offer. This knowledge will not only impress but also show your genuine interest in the role.
✨Showcase Your Management Experience
Be ready to discuss your previous store management roles, particularly in luxury or experience-driven environments. Prepare specific examples of how you've led teams, improved customer service, and maintained high standards in fast-paced settings.
✨Demonstrate Attention to Detail
In a luxury retail setting, attention to detail is crucial. Think of instances where your keen eye for detail made a difference, whether it was in visual merchandising or ensuring a flawless customer experience. Share these stories during your interview.
✨Passion for Customer Service
Express your enthusiasm for delivering world-class service. Prepare to discuss what exceptional customer service means to you and how you've gone above and beyond to create memorable experiences for customers in the past.
