At a Glance
- Tasks: Advise customers on security products and provide top-notch aftercare services.
- Company: Join a dynamic team in the security industry with a focus on customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Fast-paced role with plenty of opportunities to develop your skills.
- Why this job: Make a difference by helping customers secure their spaces with innovative solutions.
- Qualifications: Experience in customer service and a degree in IT or business preferred.
The predicted salary is between 24000 - 24000 £ per year.
Salary: £24,000
Working hours per week: 37.5
Reporting to: Director
Role and Responsibilities
- Advise customers on range of security, CCTV/surveillance products and specifications, installation and after care services according to their needs and budget.
- Handling and resolving complaints and providing diagnostic/troubleshooting advice.
- To effectively communicate and share openly relevant business information, product recommendation, customer feedback, targets, results with the company director.
- Maintain knowledge of current market and upcoming products including specification, pricing and features.
- Maintain records of sales, complaints and feedback.
- Build client relations to maximise sales by engaging in customer follow-ups during and post installation.
Skills and Experience
- Up to 2 years’ experience in a similar position, ideally within the security industry.
- Degree in technical subjects of IT and/or business preferred. Other qualifications considered.
- Excellent verbal and written communication skills, interacting both internally and externally.
- Excellent customer service skills.
- Excellent organisational skills.
- Track record of working in a fast paced and demanding environment.
Technical Representative in Woking employer: Rjtrainingsolution
As a Technical Representative at our company, you will thrive in a dynamic work environment that values innovation and customer satisfaction. We offer competitive salaries, comprehensive training, and opportunities for professional growth, all while fostering a collaborative culture that encourages open communication and teamwork. Located in a vibrant area, our team enjoys a supportive atmosphere where your contributions are recognised and rewarded, making it an excellent place to build a meaningful career in the security industry.
We think you need these skills to ace Technical Representative in Woking
Customer Service Skills
Verbal Communication Skills
Written Communication Skills
Organisational Skills
Problem-Solving Skills
Technical Knowledge of Security Products
Sales Skills
