End User Support Specialist
End User Support Specialist

End User Support Specialist

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support traders and stakeholders, troubleshoot issues, and work on technical projects.
  • Company: Join a leading trading firm in London, known for its high-performance teams.
  • Benefits: Gain hands-on experience with cutting-edge technology and upskill in DevOps and Cloud.
  • Why this job: Perfect for tech enthusiasts eager to solve problems and make an impact in finance.
  • Qualifications: 5+ years in support, experience in trading environments, and strong Microsoft Stack skills required.
  • Other info: This role is office-based in Central London, 5 days a week; no sponsorship available.

The predicted salary is between 48000 - 72000 £ per year.

I'm looking for a Senior End User Support Engineer with experience of working in a trading environment to join one of our leading London based trading clients. In this role you will be working in a small high performing team, that work closely with traders and senior business stakeholders. They are looking for someone who is passionate about technology, wants to get to the root causes of issues and is a true technical specialist in the Microsoft Stack. The role will also offer opportunities to work on technical projects and upskilling in areas such as DevOps, Infrastructure and Cloud.

Must haves:

  • Previous experience working in trading/asset management/hedge funds
  • Strong with Active Directory, EUC Networks, VMs & Citrix
  • Good experience in using PowerShell & Automation
  • Strong understanding of Microsoft environment
  • 5+ years of support experience

In office Central London 5 days a week. Sponsorship cannot be offered for this role.

End User Support Specialist employer: RJC Group

Join a dynamic and innovative trading firm in the heart of Central London, where you will be part of a high-performing team dedicated to delivering exceptional end-user support. Our company fosters a collaborative work culture that values passion for technology and encourages continuous learning through hands-on experience with cutting-edge projects in DevOps, Infrastructure, and Cloud. With ample opportunities for professional growth and development, we are committed to empowering our employees to excel in their careers while enjoying the vibrant atmosphere of one of the world's leading financial hubs.
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Contact Detail:

RJC Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land End User Support Specialist

✨Tip Number 1

Network with professionals in the trading and finance sectors. Attend industry events or join online forums where you can connect with people who work in similar roles. This can help you gain insights into the specific skills and experiences that are valued in this field.

✨Tip Number 2

Familiarise yourself with the latest technologies and tools used in trading environments, especially those related to the Microsoft Stack. Consider taking online courses or certifications that focus on Active Directory, PowerShell, and automation to enhance your technical expertise.

✨Tip Number 3

Prepare for interviews by practising common technical questions related to end-user support in trading environments. Be ready to discuss specific scenarios where you've resolved issues or improved processes, as this will demonstrate your problem-solving skills and technical knowledge.

✨Tip Number 4

Showcase your passion for technology and continuous learning during your interactions with potential employers. Discuss any personal projects or initiatives you've undertaken that relate to DevOps, Infrastructure, or Cloud technologies, as this will highlight your commitment to professional growth.

We think you need these skills to ace End User Support Specialist

Active Directory
EUC Networks
Virtual Machines (VMs)
Citrix
PowerShell
Automation
Microsoft Stack Expertise
Technical Troubleshooting
End User Support
Problem-Solving Skills
Communication Skills
Collaboration with Stakeholders
Experience in Trading Environment
Adaptability to New Technologies
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in trading environments and your technical skills, especially with the Microsoft Stack. Use specific examples to demonstrate your expertise in Active Directory, EUC Networks, and PowerShell.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your problem-solving abilities. Mention your previous roles in trading or asset management and how they have prepared you for this position.

Highlight Relevant Projects: If you've worked on any technical projects related to DevOps, Infrastructure, or Cloud, be sure to include these in your application. This will show your willingness to upskill and adapt to new technologies.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a support role.

How to prepare for a job interview at RJC Group

✨Show Your Passion for Technology

Make sure to express your enthusiasm for technology during the interview. Share examples of how you've tackled technical challenges in the past, especially in a trading environment, to demonstrate your commitment and expertise.

✨Highlight Relevant Experience

Be prepared to discuss your previous roles in trading, asset management, or hedge funds. Focus on specific projects or situations where you used your skills in Active Directory, EUC Networks, or Citrix, as this will resonate with the interviewers.

✨Demonstrate Problem-Solving Skills

Since the role requires getting to the root causes of issues, be ready to share examples of complex problems you've solved. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Prepare for Technical Questions

Expect technical questions related to the Microsoft Stack, PowerShell, and automation. Brush up on these topics beforehand and be ready to discuss how you've applied them in real-world scenarios.

End User Support Specialist
RJC Group
R
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