Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch desktop support and collaborate with traders and stakeholders.
- Company: Join a leading trading firm in the heart of London.
- Benefits: Enjoy a competitive salary, bonus, and pension plan.
- Why this job: Work on exciting tech projects while enhancing your skills in DevOps and Cloud.
- Qualifications: 5+ years in support, with trading experience and strong Microsoft knowledge.
- Other info: This role is office-based in Central London, five days a week.
The predicted salary is between 48000 - 64000 £ per year.
I'm looking for a Senior Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business stakeholders.
They are looking for someone who is passionate about technology, wants to get to the root causes of issues, and offers excellent customer service to end users. The role will also offer opportunities to work on technical projects and upskilling in areas such as DevOps, Infrastructure and Cloud.
Must haves:
- Previous experience working in trading/asset management
- Strong understanding of Microsoft environment
- 5+ years of support experience
In office Central London 5 days a week. Sponsorship cannot be offered for this role. Salary up to £80,000, 30% bonus, 12% pension.
Desktop Support Engineer employer: RJC Group
Contact Detail:
RJC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer
✨Tip Number 1
Network with professionals in the trading and asset management sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 2
Familiarise yourself with the specific technologies and tools used in trading environments. Being well-versed in Microsoft products and understanding the nuances of front office operations will set you apart from other candidates.
✨Tip Number 3
Demonstrate your passion for technology by engaging in personal projects or contributing to open-source initiatives. This not only showcases your skills but also your commitment to continuous learning, which is highly valued in our team.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've resolved complex technical issues. Highlighting your problem-solving skills and customer service experience will resonate well with hiring managers looking for a Senior Desktop Support Engineer.
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in desktop support, particularly within trading or asset management. Emphasise your technical skills, especially in the Microsoft environment, and any projects that showcase your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Mention specific examples of how you've resolved issues in previous roles and how you can contribute to the team. Tailor it to the company's culture and values.
Highlight Technical Skills: In your application, clearly list your technical skills related to desktop support, DevOps, Infrastructure, and Cloud. Use bullet points for clarity and ensure you include any certifications or training that are relevant to the role.
Show Enthusiasm for the Role: In your application, express your enthusiasm for working closely with traders and senior stakeholders. Highlight your ability to communicate effectively and provide excellent customer service, as these are key aspects of the role.
How to prepare for a job interview at RJC Group
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Discuss any personal projects or experiences that highlight your passion and how it drives you to solve problems effectively.
✨Demonstrate Your Customer Service Skills
Since the role involves working closely with traders and stakeholders, be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight specific situations where you resolved issues efficiently.
✨Prepare for Technical Questions
Expect technical questions related to desktop support and the Microsoft environment. Brush up on your knowledge of common issues and solutions, as well as any relevant tools or software you’ve used in the past.
✨Discuss Your Experience in Trading/Asset Management
Given the importance of front office experience, be ready to talk about your background in trading or asset management. Share insights on how your experience can benefit the team and contribute to their success.