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- Tasks: Lead a team to support and optimise the Allegro ETRM system.
- Company: Join RJC Group, a dynamic player in the commodities trading sector.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration.
- Why this job: Be part of a vibrant team that values innovation and problem-solving.
- Qualifications: Experience with Allegro ETRM and strong leadership skills required.
- Other info: Reach out to Ollie Spooner for more details and to apply!
The predicted salary is between 48000 - 72000 £ per year.
RJC Group are looking for an Allegro Support Manager to join a large commodities trader in London.
Responsibilities:
- Oversee the support and maintenance of the Allegro ETRM system.
- Lead a team of support analysts to resolve issues and optimize performance.
- Ensure compliance with Service Level Agreements (SLAs) and manage escalations.
- Collaborate with other departments to improve system integration and functionality.
- Being a holder of standards for the clients External IT partners.
Requirements:
- Experience of communicating with C level stakeholders, traders and other senior staff.
- Strong knowledge of Allegro ETRM.
- Experience in a support management role.
- Excellent leadership and problem-solving skills.
- Ability to work collaboratively across departments.
- Experience of incident management roles.
If this sounds like you please reach out to Ollie Spooner via or 07542606064; we look forward to hearing from you!
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Staffing and Recruiting and Oil and Gas
Application Support Specialist employer: RJC Group
Contact Detail:
RJC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist
✨Tip Number 1
Make sure to highlight your experience with Allegro ETRM in any conversations you have. This is a key requirement for the role, and demonstrating your expertise will set you apart from other candidates.
✨Tip Number 2
Prepare specific examples of how you've successfully managed support teams in the past. Being able to discuss your leadership style and problem-solving skills will resonate well with the hiring team.
✨Tip Number 3
Familiarise yourself with the company's culture and values. Understanding their approach to collaboration and compliance will help you align your discussions with their expectations.
✨Tip Number 4
Don’t hesitate to reach out to Ollie Spooner directly. A personal connection can make a significant difference, so be prepared to discuss your qualifications and express your enthusiasm for the role.
We think you need these skills to ace Application Support Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Application Support Specialist. Familiarise yourself with the Allegro ETRM system and the specific requirements mentioned in the job description.
Tailor Your CV: Highlight your relevant experience, especially in support management roles and your knowledge of Allegro ETRM. Make sure to include any experience communicating with C-level stakeholders and leading teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and problem-solving abilities. Mention specific examples of how you've optimised performance or resolved issues in previous roles.
Follow Up: After submitting your application through our website, consider reaching out to Ollie Spooner directly. A polite follow-up can demonstrate your enthusiasm for the role and help you stand out.
How to prepare for a job interview at RJC Group
✨Know Your Allegro ETRM Inside Out
Make sure you have a solid understanding of the Allegro ETRM system. Be prepared to discuss its features, functionalities, and any recent updates. This will show your expertise and readiness for the role.
✨Prepare for C-Level Conversations
Since you'll be communicating with C-level stakeholders, practice articulating your thoughts clearly and concisely. Think about how to present complex information in a way that is easily digestible for senior staff.
✨Demonstrate Leadership Skills
Be ready to share examples of how you've successfully led teams in the past. Highlight your problem-solving abilities and how you've managed escalations or conflicts within a team setting.
✨Showcase Collaborative Experience
Discuss instances where you've worked across departments to improve system integration or functionality. Emphasise your ability to collaborate effectively and how it has positively impacted previous projects.
