At a Glance
- Tasks: Lead incident management and regulatory engagement for a major consumer-facing business.
- Company: Join a large organisation focused on compliance and risk management.
- Benefits: Competitive salary, office-based work, and opportunities for professional growth.
- Other info: Dynamic role with direct access to executive committees and excellent career prospects.
- Why this job: Be at the forefront of regulatory relationships and make a real impact.
- Qualifications: Experience in incident management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 € per year.
This is a rare opportunity to take genuine ownership of an enterprise-wide incident management function within a large, consumer-facing business operating in a heavily regulated environment. The organisation is at an important point in its compliance maturity journey — investing in capability, building out governance infrastructure and professionalising the way it manages risk and regulatory relationships.
You will be the subject matter expert and day-to-day lead for everything related to incident identification, management, escalation and regulatory notification. This is a visible, senior role with direct access to executive committees and board-level forums.
What You'll Be Doing
- Incident Framework & Oversight: You will design, implement and continuously enhance the enterprise-wide incident management framework. You will oversee the end-to-end lifecycle of all incidents, from identification and triage through to root cause analysis, remediation and closure.
- Regulatory Engagement: You will act as the primary point of contact for the relevant regulatory body, leading preparation and submission of all regulatory notifications and disclosures, coordinating responses to enquiries and information requests, and supporting inspections, audits and thematic reviews.
- Reporting & Governance: You will develop and deliver high-quality MI and incident reporting for Executive Committees and Board-level governance forums.
- Stakeholder Engagement & Culture: You will build strong relationships across Compliance, Legal, Risk, Operations and Technology, providing guidance and training to the business on incident identification and reporting obligations. A key part of the role is supporting a culture of transparency, accountability and continuous improvement.
- Crisis Support: When major or high-impact incidents occur, you will play a key leadership role — coordinating response, managing regulatory communications and ensuring the organisation's handling is timely, accurate and defensible under scrutiny.
What We're Looking For
- Significant experience in incident management, compliance or risk within a regulated environment.
- Strong understanding of regulatory expectations and reporting requirements.
- Experience managing regulatory relationships and external engagement.
- Proven ability to lead complex investigations and remediation programmes.
- Calm, decisive and credible under pressure — able to lead when it matters most.
- Excellent stakeholder management and written communication skills.
- High integrity, sound judgement and a strategic mindset.
- Detail-oriented without losing sight of the bigger picture.
- Experience supporting regulatory inspections or enforcement actions.
If you are someone who finds genuine satisfaction in bringing structure to complexity, thrives in a fast-moving environment and wants to be at the centre of how a business manages its regulatory relationships — this is worth a conversation. To find out more, please get in touch in confidence.
Head of Regulatory Engagement in Manchester employer: RJA-Consulting
As a leading player in the consumer sector, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on compliance and risk management, we foster a culture of transparency and accountability, providing our employees with the opportunity to engage directly with executive leadership and influence key decisions. Located in a vibrant area, we offer competitive salaries and a supportive atmosphere that encourages innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Regulatory Engagement in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its regulatory environment. Understand their challenges and think about how your experience in incident management can help them navigate these waters.
✨Tip Number 3
Showcase your expertise during interviews. Be ready to discuss specific incidents you've managed and how you handled regulatory communications. This will demonstrate your capability and confidence in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Regulatory Engagement in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in incident management and compliance, and don’t forget to showcase your stakeholder engagement skills. We want to see how you fit into our world!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about regulatory engagement and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead complex investigations or manage regulatory relationships. Numbers and outcomes speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at RJA-Consulting
✨Know Your Regulatory Stuff
Make sure you brush up on the latest regulatory expectations and reporting requirements. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you truly understand the landscape you'll be working in.
✨Showcase Your Incident Management Skills
Prepare specific examples from your past experience where you've successfully managed incidents. Highlight your role in the end-to-end lifecycle, from identification to closure, and how you’ve led teams through complex investigations.
✨Build Relationships in the Room
Since stakeholder engagement is key, think about how you can demonstrate your ability to build strong relationships. Share stories that illustrate your collaboration with Compliance, Legal, and Risk teams, and how you’ve fostered a culture of transparency and accountability.
✨Stay Calm Under Pressure
Be ready to discuss how you've handled high-pressure situations in the past. Employers want to see that you can remain calm and decisive when it matters most, so prepare anecdotes that showcase your leadership during crises.
